Melinda Passow
Office manager
Elkland,MO
Summary
Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Office Manager
TDMI
304 W Erie Street, Springfield, MO, 65807
09.2014 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects and managed schedules.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Office Manager
TDMI
5759 W HWY60, Brookline, MO 65619
04.2004 - 09.2014
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
GED -
Crowder College
Neosho, MOSkills
Multi-Family Property Management
- Property Tours
- Unit Vacancies
- Property Marketing and Promotion
- Property Management Software Understanding
- Lease Renewals
- Microsoft Office
- Accounting Operations
- Rental Pricing Strategies
- Property Showing
- Tenant Screening
- Rent Collection
- Increasing Occupancy
- Manage Rentals
- Fair Housing Laws Knowledge
- Collect Payments
- Security Deposit Refunds
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of applications.
Certification
Realtor Salesperson 2018
Timeline
Office Manager
TDMI
09.2014 - Current
Office Manager
TDMI
04.2004 - 09.2014
GED -
Crowder College