MELINDA PATRICK
ATTICA
Summary
- 27 years experience customer service
- 5 years management experience
- Proficient in computer, Microsoft Office, and problem solving
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
27
27
years of professional experience
1
1
Certification
Work History
IPS Employment Specialist
Lapeer Community Mental Health
09.2025 - Current
- Developed personalized employment plans for clients to enhance job readiness and placement success.
- Conducted comprehensive assessments to identify client strengths, barriers, and employment goals.
- Established partnerships with local businesses to create job opportunities tailored to client needs.
- Provided ongoing support and follow-up services to ensure successful job retention for clients.
General Clerk Support Staff
Lapeer Community Mental Health
11.2023 - 09.2025
- Answering phones, scheduling appointments, assisting providers in taking care of consumers
- Processed and maintained accurate records for patient information and administrative tasks.
- Coordinated communication between departments to ensure efficient workflow and service delivery.
Manager/H2I/Personal Trainer
Anytime Fitness
01.2014 - 11.2023
- Group exercise instructor, personal trainer, office sales, cleaning, billing, organization, fix machines, basic maintenance, member billing and customer service. Keep in close contact with members and help assist with any personal needs.
- Led operational initiatives to enhance member experience and retention strategies.
Store Manager
LensCrafters
01.1999 - 01.2004
- Oversee other employees, make work schedules, sell and adjust customer eyewear, troubleshoot any customer problems.
Education
Associates Degree - Advanced Personal Training and Exercise Science
Bryan University
Tempe, AZ01.2005
Skills
- Marketing, training, organizational skills, coaching, CPR, customer service skills, Microsoft Excel, Microsoft Word, PowerPoint, receptionist, sales, retail sales, problem solving
- Job development
- Employer outreach
- Community collaboration
- Training coordination
Certification
- Certified Peronal Trainer NASM - 7 years
Languages
Spanish
Elementary
Timeline
IPS Employment Specialist
Lapeer Community Mental Health
09.2025 - Current
General Clerk Support Staff
Lapeer Community Mental Health
11.2023 - 09.2025
Manager/H2I/Personal Trainer
Anytime Fitness
01.2014 - 11.2023
Store Manager
LensCrafters
01.1999 - 01.2004
Associates Degree - Advanced Personal Training and Exercise Science
Bryan University