MELINDA PATRO
Summary
To utilize my Operations Manager, Accounting, Payroll, Investor Relations, and Human Resource skills experience in a challenging position with opportunity for advancement. Knowledgeable Payroll Officer adept at overseeing payroll, documentation and reporting functions. Managed payroll activities for 100+ employees in fast-paced environment and consistently completed payroll runs without delays. High-level technical skills and attention to detail leading to optimum outcomes. Efficient Payroll Administrator knowledgeable about managing payroll for up to 100+ employees each period. Adept at reviewing and correcting records, processing payments and funding accounts. Ready to bring 30+ years of progressive experience to a new permanent role.
Overview
30
30
years of professional experience
Work History
Operations and Payroll Manager
Atlas Financial Services, Inc.
Sarasota, FL
05.2010 - Current
- Serves as Operations Manager for Employee Benefits, Payroll, and Financial firm
- Also serves as their Human Resource Manager and Accountant for day-to-day operations.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Streamlined commission calculations, reducing errors and ensuring timely payments to sales representatives.
- Researched and resolved commission or bonus payment-related inquiries.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Enhanced revenue accuracy by conducting thorough commissions audits and resolving discrepancies in a timely manner.
- Improved commission payment efficiency with the implementation of automated processes and data management tools.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Reduced turnover rates through effective talent acquisition and retention strategies.
- Streamlined HR processes for increased efficiency and improved service delivery.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Assisted with budget preparation and monitoring, contributing to better expense control.
- Generated detailed financial reports for management review, facilitating informed decision making,.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Enhanced employee satisfaction with timely and accurate payroll processing, ensuring adherence to company policies and legal regulations.
- Streamlined payroll processes by implementing efficient software solutions, resulting in reduced errors and increased productivity.
- Managed a team of payroll specialists, providing guidance and support for the effective execution of all payroll functions.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Streamlined timekeeping procedures through the implementation of an automated system that accurately tracked employee hours worked for more efficient payroll processing.
Operations Manager
Retirement Money Management
Sarasota, FL
04.2009 - 05.2010
- Served as Operation Manager for a small family practice investment firm
- Also served as their Human Resource Manager and Accountant for day-to-day operations.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Investor Relations Manager
SRS Investments, LLC
04.2006 - 04.2009
- Served as Investor Relations Manager for SRS Investments, LLC
- Also served as their Human Resource Manager and Accountant for day-to-day operations.
- Enhanced shareholder value by developing and implementing investor relations strategies.
- Built strong relationships with investors, analysts, and media representatives for increased company visibility.
- Managed the production of annual reports, quarterly updates, and other financial communications materials to maintain transparency.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Director of Human Resources
IPS (Integrated Project Services)
01.1994 - 04.2006
- Started-up the Human Resources Department for IPS in the Corporate Office
- Controlled and maintained day-to-day Human Resource Operations for the Corporate Office and branch offices.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Improved employee retention by implementing strategic HR initiatives and conducting regular staff evaluations.
- Streamlined recruitment processes for increased efficiency in hiring top talent.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend and holiday shifts.
Education
Human Resources Management Certificate Program -
Villa Nova University
Accounting
Montgomery County Community College
Montgomery CountyPlymouth Whitemarsh High School
Skills
- Bi-Weekly Payroll Processing
- Expense Reimbursements
- Payroll Auditing
- Resolving Discrepancies
- Tax Law Understanding
- Tax Law Knowledge
- Reporting Abilities
- Payroll System Implementation
- Payroll Vendor Management
- Business Relationship Management
- Decision-Making
- Operational Reporting
- Attention to Detail
- Employee Benefits Administration
- Payroll Software Expertise
- Accounting Principles
- Multitasking Abilities
- Organizational Skills
- Critical Thinking
- Cost Data Analysis
- Prioritizing and Planning
- Auditing Procedures
- Cost Accounting
- Bank Reconciliation
- Month-End Closing
- Year-End Closing
- Invoice Processing
- Sales Commission Management
Professional Licenses
- 215 Life Health Variable Annuities
- Notary License for the State of Florida
Career Experience Summary
Thirty-three (33) years' experience in diversified administrative positions such as Operations Management, Payroll Management, Accounting, Human Resources, Investor Relations Management, and Sales and Marketing. Proficient in various software applications such as Microsoft Office, Employee Navigator, EPIC, Power Point, Publisher, Outlook, Quick Books Pro, Several Payroll Vendors Software, Human Resources data base system, and Marketing database systems. Highly self motivated, organized, and detail-oriented with excellent written and verbal communication skills. Experienced in handling a large workload and customer-base with excellent ability to follow through, prioritize, and multi-task. Works well with a team and also in unsupervised, self-initiated roles.
Awards
Entrepreneurial Achievement Award from IPS
Training
- Medicare Training
- First Aid Basics & CPR Training
- Human Resources Conference Management Skills
- How to Excel at Managing & Supervising People
- FINRA Training (Anti Money Laundering/ Books & Records/ Business Gifts/ 529 College Savings Plans Sales Practices)
- Additional Training Available upon request
Timeline
Operations and Payroll Manager
Atlas Financial Services, Inc.
05.2010 - Current
Operations Manager
Retirement Money Management
04.2009 - 05.2010
Investor Relations Manager
SRS Investments, LLC
04.2006 - 04.2009
Director of Human Resources
IPS (Integrated Project Services)
01.1994 - 04.2006
Human Resources Management Certificate Program -
Villa Nova University
Accounting
Montgomery County Community College
Plymouth Whitemarsh High School
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