Melinda Peck

Work History

Huhtamaki

Batavia, Ohio

05.2017 - Current

Operated machining equipment safely with team of operators.
Complied with company and OSHA safety rules and regulations.
Set up and ran machinery to produce exceptional products for industrial needs.
Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Maintained equipment performance by lubricating and cleaning components.
Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
Helped with change-overs and set up to assist with job preparation and production functions.
Maintained quality of product by checking labels, packaging and other factors.
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

American City Business Leads

01.2000 - 10.2021

Obtained records from different counties and states and uploaded into database. Data collect consisted of Building Permits, Tax Liens both State and Federal, Foreclosures, Deeds, Mechanic Liens.
Compiled data and reviewed information for accuracy prior to input.
Completed data entry tasks with accuracy and efficiency.
All data collected would be used in Business Journals across the country.
Developed data-gathering and reporting structures and strategized procedures for on line record searches.

Best Buy

01.2013 - 01.2017

FEL(Front End Lead) Bestbuy (Eastgate)
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis
Helped drive sales goals and achieve monthly quotas
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
Responsible for counting all the drawers from each POS register, making sure they are balanced
Responsible for putting the information from each register into the back office system to send to corporate office
Filling out the deposit slip and making sure that it is taking by Guarda for deposit
Described product to customers and accurately explained details and care of merchandise
Politely assisted customers in person and via telephone
Provided an elevated customer experience to generate a loyal clientèle
Answered product questions with up-to-date knowledge of sales and store promotions
Bagged, boxed or gift-wrapped sold merchandise per customer's request
Recipient of multiple positive reviews acknowledging dedication to excellent customer service
Directed calls to appropriate individuals and departments
Routinely answered customer questions regarding merchandise and pricing
Operated a POS system to itemize and complete an average of customer purchases
Set up and explained new membership contracts
Replenished supplies, bags and other materials at each cash wrap
Recommended alternative items if product was out of stock

Accumed Technology Solutions

01.2011 - 01.2012

Helping in the transition of clients from Connections software to Accucare software and/or Addon software
This includes taking information from Connections and manually entering it into Accucare or Addon
Help with overload calls and entering cases in CRM.

Tidewater Group Purchasing, Omnicare

01.2009 - 01.2011

Main duties: I am responsible for getting monthly reports from Vendors and entering into our Sales Logix system
With this I make sure that the correct sales go into the correct facilities and that all amounts entered match the report received from vendor
I am also responsible to affiliate all new and current members with the appropriate vendors
I send the emails, attached is the appropriate paper specified by vendors, to each vendor asking for the affiliation and make sure I receive a response back from the vendor
I make sure paper work is up to date and is filled out correctly
I attach all paperwork into our Sales Logix system
I also enter new members into our Sales Logix system and update our Salesforce.com system.

Foreclosure Solutions

01.2005 - 01.2008

I was responsible for getting the new foreclosure listings (sent my email or getting them by searching the internet) and typing them into a excel format
The list would consist of 500 to 1500 names
I would then sent the list to Experian to get phone numbers
When the list can back I would print the list out using Access, for the call center to use
I would also merge the list from the excel format into a word formatted letter
At one time we would send up to 4 letters out
I would run the letter through a folding and stuffing machine, then through a Pittney Bowes postage machine
I also used a Mark II Series inserting machine
Also responsible for the maintenance on these machine and calling for service
I answer a multi line phone system and direct the calls where they needed to go
I would help other departments if needed to check dockets, fax information to lenders, or do filing.