Melinda Peck

Coaching new agents in sales processes so they can meet performance goals to graduate into permanent sales positions.

Live monitor agents and give immediate feedback.

Help agents understand quality so they can succeed in doing a great job.

Do one on one meeting with agents to give specific feedback to ensure they are adhering to the way we do business compliantly.

Do side projects such as keeping up with all the SPIFF we have running daily, monthly.

Attend weekly one on one to give progress on all of my agents.

• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
• Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
• Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.