Melinda Rerick
Sioux Falls,SD
Summary
Dedicated professional with a proven track record at POET, excelling in problem-solving and team work. Experienced and dependable professional equipped to excel in fast-paced environments with evolving daily needs.
Overview
21
21
years of professional experience
Work History
Senior International Scheduler
POET
06.2023 - Current
- Communicate with internal and external rail teams to order and monitor rail car movement.
- Request and schedule bookings for Poet Terminal, Savannah.
- Optimize value by collaborating with the scheduling team and traders to ensure contracts are shipped on time and from the correct locations.
- Manage trucking operations for the GC yard.
- Work closely with all levels of the Savannah team.
- Backup Savannah logistics team as needed.
- Process shipment instructions for Savannah shipments.
International Coordinator
POET
04.2021 - 06.2023
- Review letters of credit presented by customers to ensure that Poet is able to comply with the terms.
- Work with banks to confirm documents are compliant with letters of credit.
- Finalize the documents, and provide the document scan to customers.
- Monitor customer payments.
EVENT STAFF (PART TIME)
Black Events & Advertising Inc.
01.2009 - 03.2021
- Contact vendors to promote events, educate, and rent vendor spaces.
- Update records with information for effective business record keeping.
- Promote events through social media.
- Prevent service delays by effectively using slow periods to help out other team members in need.
- Collect money and admission tickets.
- Help and guide visitors with a warm and personable approach.
Account Manager
C.H. Robinson
11.2004 - 07.2020
- Serve as a primary point of contact for customers, and develop relationships at multiple levels within the organization.
- Led team members and other internal partners to meet account-specific and company goals.
- Manage customer expectations through the use of Standard Operating Procedures, and Key Performance Indicators.
- Conduct business reviews with customers to ensure customer satisfaction and account efficiency.
- Skilled in operations management, analysis, conflict resolution, operational planning, and team building.
- Received VP recognition for superior account management and customer service.
- Received company stock options on five different occasions for high performance.
Education
Bachelor of Arts - Communications Business
Augustana University
Sioux Falls, SD05-2022
Skills
- Adaptability
- Critical thinking
- Business strategies
- Client relationship building
- Problem-solving
- Negotiation
- Multitasking
- Revenue generation
Timeline
Senior International Scheduler
POET
06.2023 - Current
International Coordinator
POET
04.2021 - 06.2023
EVENT STAFF (PART TIME)
Black Events & Advertising Inc.
01.2009 - 03.2021
Account Manager
C.H. Robinson
11.2004 - 07.2020
Bachelor of Arts - Communications Business
Augustana University