Melinda Reyes
Big Spring
Summary
Detail-oriented medical registrar with expertise in patient scheduling, HIPAA compliance, and medical coding. Proven ability to enhance patient flow and train junior staff, ensuring a high standard of service and accuracy.
Overview
15
15
years of professional experience
Work History
Registrar
Steward Medical Group
Big Spring
07.2018 - 07.2024
- Registered patients for diagnostic appointments, surgeries and medical consultations using electronic health record system.
- Processed patient medical records requests in compliance with HIPAA guidelines.
- Provided hands-on training and coaching for junior staff on office policies and regulations.
- Reviewed documentation prior to entry into the system for accuracy.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Coordinated appointment schedules to optimize patient flow and minimize wait times.
- Obtained prior authorizations from insurance for medical exams, surgical procedures, prescriptions, and hospital admissions.
Medical Assistant
Nandlal Patel, MD
Big Spring
12.2009 - 07.2019
- Coordinated patient appointments and follow-up visits efficiently.
- Prepared examination rooms, ensuring cleanliness and organization.
- Educated patients on medication administration and treatment plans.
- Supported billing processes by verifying insurance information thoroughly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Filed insurance claims forms in accordance with applicable regulations.
- Collected vital signs and documented patient history accurately.
- Measured vital signs and took medical histories to prepare patients for examination.
- Scheduled appointments for patients via phone and in person.
- Changed dressings on wounds to prevent infection and check for healing.
- Supported administrative staff by processing payments.
Education
Associate of Applied Science - Medical Billing And Coding
Bryan University
Tempe, AZ02-2028
Associate of Applied Science - Xray
Howard College
Big Spring, TX06-2000
High School Diploma -
Big Spring High School
Big Spring, TX05-1988
Skills
- Medical coding
- Patient scheduling
- Electronic health records
- HIPAA compliance
- Medical billing
- Patient education
- Vital sign assessment
- Time management
- Maintaining documents and records
- Verification and eligibility
- Admissions and registrations
- Effective communication
- Medical records retrieval
- Written communication
- Organizational skills
- Project management
- Medical documentation
- Multitasking capacity
- Health Insurance Portability
Timeline
Registrar
Steward Medical Group
07.2018 - 07.2024
Medical Assistant
Nandlal Patel, MD
12.2009 - 07.2019
Associate of Applied Science - Medical Billing And Coding
Bryan University
Associate of Applied Science - Xray
Howard College
High School Diploma -
Big Spring High School