Melinda Rimel
Port Deposit,MD
Summary
Pragmatic Insurance Verification Specialist having 16 years of expertise in benefits explanation and coverage tracking. A team player with a vast knowledge of medical terms and working with all types of personalities effectively. Offering dynamic organizational skills and attention to detail. Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
Overview
20
20
years of professional experience
Work History
Insurance Verification Specialist
Upper Chesapeake Health System
06.2007 - Current
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Trained new staff on current, correct insurance verification procedures.
- Established and maintained relationships with insurance providers for productive communications.
Receptionist
Express Care
06.2003 - 06.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Education
High School Diploma -
Edgewood High School
Edgewood, MD06.1996
Skills
- Communication and Interpersonal Skills
- Analytical Thinking
- Patient Rapport
- Medicaid Knowledge
- Understanding of Medical Terms
- Proficient in Microsoft Word and Excel
- Skilled in Epic, Onbase and Cisco Phone System
- Prior Authorization Processing
- Collaborative Relationships
- Insurance Coverage Verification
- Documentation and Correspondence
Timeline
Insurance Verification Specialist
Upper Chesapeake Health System
06.2007 - Current
Receptionist
Express Care
06.2003 - 06.2007
High School Diploma -
Edgewood High School
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