Melinda Rinehart

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Managed and lead ply activities, implemented educational lesson plans, and interacted with the children. Prepared menus and meal plans according to state requirements, as well as prepared and served food for meals and snacks. Maintained a secure and healthy environment, and preformed basic cleaning tasks.

My opening position with Clean Room Plastics was the receptionist. I took inquiry calls from potential clients, answered questions in terms of various aspects of business practices for all 10 organizations within the building. In that position, I filed, did data entry, and greeted incoming clients into the office. I was promoted quickly out of that position into administrative assistant for two of the companies in the building. At that point, I started doing global correspondence through email with prospective clients. Inquiring about quotes for various products. I would relay information between departments to determine pricing for customers. I had final authority and determining those rates. Processed purchase orders, as well as scheduled shipments with customers. Responsible for accounting on those orders, as well as the collections aspect on nonpayment. Placed orders for parts to ensure completion of our purchase orders in a timely fashion. Responsible for keeping up with the cost of parts to ensure the companies bottom line was profitable.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.