Melinda Roberts
Pittsburgh,PA
Summary
Communicative individual with strong understanding of dynamics of residence hall life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping residents meet academic and personal goals. Knack for building relationships and helping students navigate challenges of college life.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Senior Resident Advisor
Turtle Creek Valley Mental Health / Mental Retardation
11.2017 - 09.2024
- Participated in ongoing training programs related to diversity awareness, mental health issues, or emergency response procedures.
- Developed and managed budgets for residence hall programming, ensuring efficient use of resources and maximum engagement from residents.
- Mentored junior Resident Advisors, resulting in improved performance and increased job satisfaction.
- Collaborated with housing staff to improve overall resident experiences, leading to higher retention rates.
- Established a strong rapport with diverse groups of residents by fostering an inclusive living environment.
- Provided crisis management and intervention during emergency situations.
Psychiatric Technician
VA Hospital
01.2009 - 02.2020
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Treated clients and families with respect and dignity.
- Encouraged patient independence by teaching self-care and life skills.
Education
High School Diploma -
Peabody High School
PittsburghNo Degree - Nursing
Carlow University
Pittsburgh, PA05-2026
Skills
- Mental health awareness
- Professionalism and ethics
- Diversity and inclusion
- Documentation and reporting
- Academic support
- First aid and CPR
- Teamwork
- Time management
- Problem-solving
- Attention to detail
- HIPAA compliance
Timeline
Senior Resident Advisor
Turtle Creek Valley Mental Health / Mental Retardation
11.2017 - 09.2024
Psychiatric Technician
VA Hospital
01.2009 - 02.2020
High School Diploma -
Peabody High School
No Degree - Nursing
Carlow University
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