Melinda Scales
Matthews,NC
Summary
Experienced in working across various clinical settings and also in non-clinical roles, collaborating with facilities and schools to address staffing needs. Skilled Business Development leader offering 3.5 years of experience in operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities.
Overview
16
16
years of professional experience
Work History
Speech Language Pathologist
Milestone Therapy Inc.
03.2024 - Current
- Enhanced speech and language development in children by designing engaging activities and exercises targeting various skill levels.
- Established strong relationships with patients and families, fostering trust and collaboration towards shared treatment goals.
Regional Director/Director of Business Development
Norton Staffing and Recruiting
05.2020 - 12.2023
- Led team of staffing coordinators and recruiters to build up client base and pool of dedicated healthcare professionals to fulfill per diem roles
- Produced a high volume of outgoing calls to potential clients to grow regional markets and serve new areas with healthcare, education and allied health professionals.
- Oversaw operations for client facilities across 8 states.
- Hired and trained teams in 3 state offices to grow out client base with a focus on providing excellent customer service and high quality staffing solutions.
- Implemented robust performance management systems to identify areas for improvement in order to support employee development and team culture.
Speech Language Pathologist - Per Diem
Norton Staffing and Recruiting
01.2020 - 10.2022
- Provided evaluation and therapy to adults in a skilled nursing setting with a focus on developing treatment plans to maximize functional communication and cognitive skills as well as to target dysphagia with therapy/diet recommendations to facilitate safe oral intake
Speech Language Pathologist - Per Diem
Milford Regional Medical Center
01.2018 - 01.2020
- See above description
Speech Language Pathologist
Presence Learning
01.2016 - 01.2020
- Evaluated and diagnosed patients with speech, language, voice, and fluency disorders using standardized assessments and clinical observations.
- Implemented individual and group therapy sessions for students with similar communication challenges, promoting peer support and increased motivation.
- Collaborated with multidisciplinary teams to create comprehensive treatment plans for patients with complex communication disorders.
Speech Language Pathologist - Per Diem
St Vincent Hospital
01.2015 - 01.2020
- Conduct bed-side dysphagia, speech/language evaluations, complete modified barium swallow evals, develop appropriate recommendations, provide family/caregiver education and assist in making discharge plan
Speech Language Pathologist - Per Diem
Southern New Hampshire Medical Center
01.2015 - 01.2016
- Responsible for evaluation and treatment of primarily adults with a speech, language and swallowing disorders
Speech Language Pathologist
Nashua School District
01.2009 - 01.2015
- Evaluated and treated preschool through middle school aged students
- Participated in IEP writing and reviews as part of a team
- Communicated with families to enhance carryover of targeted skills
Education
MS - Speech Language Pathology
Ithaca College
Ithaca, NYBS - Education
Cortland State University
Cortland, NYSkills
- New business acquisition
- Relationship building and management
- Negotiations
- Training and mentoring
- Goals and performance
- Excellent listening skills
- Relationship building and rapport
- Business development and planning
References
Available upon request
License - Certifications
- Certificate of Clinical Competence, ASHA
- Speech Language Pathologist, NC
- CPR
Timeline
Speech Language Pathologist
Milestone Therapy Inc.
03.2024 - Current
Regional Director/Director of Business Development
Norton Staffing and Recruiting
05.2020 - 12.2023
Speech Language Pathologist - Per Diem
Norton Staffing and Recruiting
01.2020 - 10.2022
Speech Language Pathologist - Per Diem
Milford Regional Medical Center
01.2018 - 01.2020
Speech Language Pathologist
Presence Learning
01.2016 - 01.2020
Speech Language Pathologist - Per Diem
St Vincent Hospital
01.2015 - 01.2020
Speech Language Pathologist - Per Diem
Southern New Hampshire Medical Center
01.2015 - 01.2016
Speech Language Pathologist
Nashua School District
01.2009 - 01.2015
BS - Education
Cortland State University
MS - Speech Language Pathology
Ithaca College
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