Well-versed fostering proactive and diligent outreach and positive public relations to drive company awareness and engagement. Adept at conducting tours, managing requests and facilitating positive communication. Gifted community relations professional knowledgeable about coordinating forms and records efficiently. Detail-oriented, methodical and attentive with analytical and well-coordinated approach. Proficient in Microsoft Office Suite. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
Work History
Community Associate
Department Of Housing Preservation And Development
Monitored and documented vehicle maintenance and daily residential routes.
Represented organization in relations between staff and general public.
Conducted tours of vacant and occupied rental units, described features and promoted services.
Composed and completed client demographics and application forms.
Built relationships with residents, families and community.
Maintained documentation, wrote reports and tracked expenses using [Software].
Oversaw facilities maintenance and repairs to improve resident quality of life.
Maintained internal database of service workers, participants, activities and other relevant details.
Tracked service activities and outcomes against outlined plans and goals.
Coordinated with different service providers to meet clients' individual needs.
Kept case files updated, accurate and aligned with requirements.
Paralegal
Cazeau Linton Barnes
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Edited and proofread legal documents to verify accuracy.
Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Conducted detailed client intakes and entered information into company database.
Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Conferred with clients and other involved parties to gather and track case information.
Liaised with other paralegals and legal staff to complete common tasks on schedule.
Communicated pertinent information to clients via phone, email, and mail.
Revised and finalized letters, briefs, and memos.
Researched statutes, decisions, legal articles, and codes.
Administrative Assistant
Jack Green & Associates
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Developed strategies to streamline and improve office procedures.
Assisted development and implementation of new administrative procedures.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Drafted correspondence and other documents for CEO and department heads in company's voice.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Liaised between clients and vendors and maintained effective lines of communication.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
MBA - Gerontology
Long Island University
Brooklyn, NY
09.2020
MBA - Public Administration
Long Island University
Brooklyn, NY
09.2016
Skills
Event Networking
ID Verification
Performance Improvement
Building Operations
Data Entry
Training Skills
Special Projects
Community Engagement
Clerical Support
Property Maintenance
Tenant Relations
Administrative Duties
Customer Experience
Fair Housing Compliance
Timeline
Community Associate
Department Of Housing Preservation And Development
Paralegal
Cazeau Linton Barnes
Administrative Assistant
Jack Green & Associates
MBA - Gerontology
Long Island University
MBA - Public Administration
Long Island University
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