Work Preference
Overview
Work History
Timeline
Generic
Open To Work

Melinda Shope

1203 Pine Circle ,AR

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Medical ReceptionistAccounts Receivable ClerkOffice Assistant

Work Type

Full TimePart Time

Location Preference

RemoteOn-SiteHybrid
Location: 1203 Pine Circle , AR, US
Open to relocation: No

Important To Me

Flexible work hoursHealthcare benefitsWork from home optionPaid time offTeam Building / Company Retreats401k match

Overview

2010
2010
years of professional experience

Work History

Accounts Receivable Clerk

Fay J Packaging
  • Processed customer invoices and payment transactions efficiently.
  • Managed accounts receivable aging reports to ensure timely collections.
  • Reconciled discrepancies in customer accounts, enhancing accuracy of financial records.
  • Utilized accounting software to track payments and generate financial statements.
  • Collaborated with sales team to resolve billing inquiries and disputes promptly.
  • Assisted in preparing month-end closing reports for management review.
  • Trained new staff on accounts receivable procedures and systems usage.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
  • Responded to inbound inquiries regarding accounts and payments.
  • Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
  • Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
  • Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
  • Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
  • Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
  • Streamlined credit approval process by conducting thorough analyses of new client applications, reducing financial risk exposure.
  • Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
  • Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
  • Implemented automated reminder emails to clients regarding upcoming due dates for payments, resulting in timelier remittance processing.
  • Assisted in month-end closing procedures, ensuring accurate financial reporting.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Medical Receptionist

Starkville Clinic For Women
Starkville, MS
06.2003 - 04.2009
  • Managed patient check-in and check-out processes to ensure smooth clinic operations.
  • Scheduled appointments efficiently using electronic health record (EHR) systems.
  • Verified insurance information and collected co-pays to streamline billing procedures.
  • Assisted patients with inquiries, providing exceptional customer service and support.
  • Maintained accurate patient records, ensuring compliance with privacy regulations.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Supported patient care by scheduling appointments to accommodate urgent health needs.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

Timeline

Medical Receptionist

Starkville Clinic For Women
06.2003 - 04.2009

Accounts Receivable Clerk

Fay J Packaging

Similar Profiles

CREATE PROFILE
Melinda Shope