Melinda Slaton
Forsyth Ga,GA
Summary
Accomplished Medical Assistant with a proven track record at Central Ga Heart and Vein Center. Showcasing exceptional skills in patient-focused care and clinical documentation. Demonstrated excellence in maintaining HIPAA compliance and delivering direct patient care, fostering trust and efficiency. Successfully led teams at Wendy's, enhancing customer satisfaction and workplace safety. Renowned for compassionate service and a reliable team player attitude, consistently improving both patient and team experiences.
Overview
1
1
Certification
Work History
Medical Assistant
Central Ga Heart and Vein Center
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Completed EKGs and other tests based on patient presentation in office.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
Shift Leader
Wendy’s
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Diploma - Medical Science
Central Ga Technical College
Macon Ga05.2023
Diploma - English
Mary Prrsons High School
Forsyth, GA05.1992
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Procedure assistance
- Electronic medical records
- CPR
- Compassionate
Certification
COR CERTIFIED!
Timeline
COR CERTIFIED!
Medical Assistant
Central Ga Heart and Vein Center
Shift Leader
Wendy’s
Diploma - Medical Science
Central Ga Technical College
Diploma - English
Mary Prrsons High School
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