Seeking opportunities with a well-established, driven organization that strives to change the lives of others through community outreach, education and philanthropy in the non-profit sector
Secure a career opportunity with a reputable organization to fully utilize my training and skills that give exemplary customer service through careful attention to detail, excellent communication skills and the opportunity to lead.
SPECIFIC RECORD of ACCOMPLISHMENT
Over 20 years of experience with economic and accounting principles, practices, financial markets, banking and data analysis and reporting of financial data. Over 21 years of community outreach and 16 years of successful philanthropy.
Excellent communication, organizational and interpersonal skills. A conscientious and skilled public servant
Knowledge of principles for providing customer service, meeting quality standards and evaluation of customer satisfaction
Strong sales and marketing skills. Promotion for products and services that include marketing strategy and sales techniques
Strong technical proficiency, Microsoft word, excel, PowerPoint and Prezi. Ability to learn new technology
Planning and executing fund raising events. Resourceful fundraising volunteer with a superb work ethic. Adept at researching and presenting an array of innovative fundraising ideas. Marketing, volunteer recruitment, financial controller, obtaining corporate and individual sponsors. Can work well independently or as a member of a fundraising team.
Payroll procedures, post entries, maintain records of transactions, record keeping fundamentals, reconcile balance ledgers, computer system functions and retail customer service.
Overview
115
115
years of professional experience
Work History
Donor Center Coordinator
The American Red Cross
Greensboro, NC
08.2021 - Current
Direct to donor recruitment using multiple channels to contact and schedule current platelet, plasma, power red and whole blood donors
Lead face to face interactions responding quickly to donor questions in a professional manner
Developed a working knowledge of donor criteria to identify and convert type donors
Served as lead recruitment presence at fixed site
Positively impacted the quality of service to donors and groups, increasing the availability of life saving blood products
Coordinate reminder calls, follow-up, logging of data, and responsible for projects to achieve established goals
Lead in promoting community outreach
Provide excellent customer service, problem solving skills, exceed assigned goals and provide excellent active listening skills with an outgoing, compassionate approach
Red Cross Service to the Armed Forces (SAF) Volunteer
Provide strong communication skills and empathy for military families facing deployment
Future training to mobilize when a crisis hits home
Training to Serve as an emergency communication caseworker
Participate in the Homeless Stand Down future events to help our homeless veterans
Ambassador
The Johns Hopkins
Baltimore, MD
01.2011 - Current
Attend yearly meetings. Advocate, educate, call on potential donors within the Johns Hopkins Neurology development team and lead third party events supporting their MS Center of Excellence
EOY 2020, I secured $150,000
Funded the very first and only Neurology-post graduate training program Internationally through Hopkins in Zambia:2018
Philanthropic efforts funding the first Inaugural Pediatric Fellow at Hopkins for Neurological infections:2022
Founder
Mulligans Fore MS
Burlington, NC
01.2009 - Current
Recruit and organize volunteers for our biennial golf events
Head monthly meetings, financial controller, invoicing, purchasing
Solely responsible for soliciting corporate and personal sponsors
Control all printing needs
Planning and executing
Work closely with Distinguished Speakers/Scientist from Johns Hopkins Hospital
Creator of all marketing and social media for Mulligans Fore MS., www.mulligansforems.org
Volunteer Services
Non Profit
Burlington, NC
01.2001 - Current
Humane Society of Alamance County: 2000-2002. Work assisting the animals waiting to be adopted
Victory Junction Gang Camp, Randleman, NC : 2001 Supported children and their families at camp who suffer from Neurological disease
Alamance County Service League: 2003-2008. Chair, The Friendship Center, Chair: second fundraiser, meals on wheels, loaves and fishes, christian ministry, pre K lap reading, Holly days bazzaar. Honorary member
Co-chair, Girls on the Run, Smith Elementary: 2009. The 1,500 hour program is built to inspire young girls of all abilities, to recognize their strengths followed by a 5K run at completion of the program
The Centers for Courageous Kids Camp, Scottsville, KY: 2012 Supported children and their families at camp who suffer from Neurological disease through the Transverse Myelitis Association
Oak Island, NC Sea Turtle Protection Program. 2010-2014. Responsible for all care, maintenance and protection toward a Loggerhead Sea turtle nest. Work directly with city/state officials. Two week commitment each summer. Advocate and educate tourists and spectators on the life cycle of the endangered Loggerhead Sea Turtle. Ensure a safe, successful hatching. Excavating after the boil to confirm an accurate account of hatchlings and report to the local and state agencies
Chair, Elon University Neuroscience Club/The Johns Hopkins/ Mulligans Fore MS fundraising biennial event: 2013-2015. All panning, execution, marketing and financial controller
Philanthropy
Volunteer Work/Community
Alamance County , NC
01.2000 - Current
Worked with the United Way fundraising and assisted with the campaign in 2008. Involved with grant funding in 2019
Alamance Country Club: 1-year term on the outdoor activities/pool committee. Responsibilities include the hiring/ overseeing summer employees, budget 2011
The National Multiple Sclerosis Society: Volunteered at the Greensboro, NC local chapter on upcoming fundraising events 2008-2009
Stay at Home Mother
Mom
Burlington, NC
01.2001 - 08.2021
Responsible for all home duties while raising 2 children
Finances, scheduling, teaching and ensuring wellbeing for our children
Classroom Mom /Volunteer at school supporting various activities in and outside the classroom during the elementary through middle school years for both children at Smith Elementary and Turrentine Middle School
PTO member
Volunteer
Chair, Grounds revitalization for both Smith Elementary and Turrentine Middle school.
Retail Assistant
Bella’s House
Burlington, NC
01.2005 - 01.2015
Retail associate with excellent customer service, communication, teamwork and interpersonal skills
Post entries, maintain records of transactions, record keeping fundamentals, reconcile balance ledgers in a fast-paced environment
Client Services Coordinator
Credo Higher Education
Whitsett, NC
01.2011 - 01.2012
Provided support to the Founding Partners/Owners as needed, facilitated monthly
scheduling of travel for Leadership in the NC and WI offices
Organized on-going calendars for leadership, client list and reporting information to project
managers, marketing, operations and consultants
Strong interpersonal skills and knowledge of office practices and computer operations
Scheduled and executed all travel arrangements for visiting presidents and provosts from
outside colleges and universities
Loan Officer, Customer Service Representative
Capital Bank
Burlington, NC
01.1995 - 01.2002
Analyzed applicant's financial status, credit and property evaluations to determine feasibility of
granting loans
Pre-qualified and pre-approved personal loans and credit lines
Trained and managed office staff
Successfully marketed and sold bank products
Risk analysis by evaluating financial capabilities of
loan applicants
Analyze potential loan markets and develop referral networks
Created prudent sales plan to match the sales targets set by the department
Reviewed all loan documents and agreements to ensure validity in accordance with bank guidelines
Provided excellent customer service through listening, communication and problem solving skills
Head bank teller
First South Bank
Burlington, NC
01.1990 - 01.1995
Performed responsibilities of vault cash, including cash orders and shipments
Oversaw and supervised the training of new teller staff
Performed responsibilities of assisting in the development and implementing of sales plan and
promotional strategies
Responsible for providing exceptional customer service
BLS Instructor at American Red Cross and American Heart Association CPR, Heart CPRBLS Instructor at American Red Cross and American Heart Association CPR, Heart CPR