Years of operational and sales leadership
Melinda Stanley
Operations Manager
3018 Watercrest Dr, Sanger,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
Work History
Front End Manager of Operations
Lowes Home Improvement
Lewisville, TX
02.2019 - Current
- Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
- Ensured that quality control standards were met by monitoring performance against established goals.
- Reviewed employee performance regularly providing feedback to help them reach full potential.
- Assisted in developing operational plans and strategies to meet organizational objectives.
- Led daily meetings with staff members to identify areas of focus, cover policy changes and facilitate positive communication.
- Managed budgeting activities related to operations including forecasting expenses, tracking spending, and preparing reports.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Assisted with interviewing and hiring of employee team members with appropriate skills.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Department Sales Manager- Installation Services
Lewisville, TX
03.2017 - 03.2019
- Managed production processes for all interior / exterior projects
- Developed and implemented strategies to increase sales revenue.
- Communicated with merchant and vendor partners to coordinate merchandise returns and damaged products.
- Negotiated contracts with vendors to secure best prices for company's products and services.
- Established and maintained relationships with key customers.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Texas Realtor
ZipRealty
Dallas, TX
07.2009 - 03.2017
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
Skills
- Operations & Sales Leadership
- Verbal & Written Communication
- Team Development
- Safety Management
- Performance Evaluations
- P&L Management
- Sales management
- Real Estate Law
- Marketing Strategy Development
- Retail/ Commercial Realtor
- Sales strategy development
- Employee development and training
Timeline
Front End Manager of Operations
Lowes Home Improvement
02.2019 - Current
Department Sales Manager- Installation Services
03.2017 - 03.2019
Texas Realtor
ZipRealty
07.2009 - 03.2017