Melinda Taylor
Erie,PA
Summary
Dynamic Food Service Director with a proven track record at Aramark, excelling in budget management and innovative menu development. Adept at fostering strong client relationships and enhancing employee engagement, I consistently deliver exceptional dining experiences while ensuring compliance with health standards. Expert in event management and committed to superior customer service.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Food Service Director
Aramark, Student Nutrition
Erie, PA
08.2021 - Current
- Oversee daily operations to ensure USDA professional standards for the National School Lunch Program.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Manage budgets effectively, controlling costs through efficient inventory management.
- Monitored food quality and freshness during service to ensure consistently excellent dining experiences for guests.
- Increased employment engagement by fostering positive relationships among team members and addressing concerns proactively.
- Assisted in marketing efforts for promotions to drive increased revenue, improved customer satisfaction by implementing new menu options, and providing excellent food presentation.
- Developed a strong relationship with the client through exceptional communication and by aligning with the same goals and priorities of the client.
Director of Dining Services With Sodexo
Asbury Springhill Senior Living
Erie, PA
06.2018 - 08.2020
- Oversaw day-to-day operations for multiple properties, including several dining rooms, a café, and catering.
- Delivered high-quality dining programs for residents and associates.
- Developed strategic plans to meet client and customer expectations.
- Implemented Sodexo systems and programs, and oversaw the training of staff.
- Drove employee engagement and resident satisfaction through strong leadership skills.
- Integrated fully within the client's organization, and was a trusted adviser.
- Achieved company and client financial targets and goals.
Director of Dining Services With Cura Hospitality
Lecom at Presque Isle Rehabilitation and Nursing Center
Erie, PA
10.2017 - 05.2018
- Innovated, planned, and promoted food service programs to meet and exceed the needs of the facility.
- Continuously monitored and appropriately addressed the resident population for shifts in preferences, and any dietary concerns.
- Recruited, trained, and developed staff.
- Compliant with all state, local, or federal rules, regulations, and licensing requirements related to health, safety (OSHA), and general operations of the Dietary Department.
- Managed the budget to meet client requirements.
Assistant to the Director of Dining Services
Lecom Senior Living Center
Erie, PA
05.2015 - 10.2017
- Successfully played a vital role in opening a new facility unique to the Erie area.
- Developed menus and recipes that would both stimulate appetites and also fulfill the dietary needs of the residents.
- Trained staff in facility procedures, safety codes, plating techniques, and special dietary and food consistencies required to safely serve residents.
Food and Beverage Manager
Bull Run Golf Club
Haymarket, VA
03.2012 - 04.2015
- Managed the front of the house and back of the house staff.
- Purchased all food and beverages for upcoming banquets, and projected restaurant sales
- Created seasonal menus for the restaurant and banquet facility.
Banquet Manager
Ambassador Banquet and Conference Center
Erie, PA
07.2010 - 11.2011
- Managed a team of 55 plus employees including servers, set-up staff, and kitchen staff
- Oversaw multiple daily events totaling over 1000 guests
- Supervised day-to-day operations of all banquet events to ensure optimum performance and superior customer service
- Posted all events to accounts receivable
Assistant Manager
Lake View Country Club
North East, PA
11.1989 - 05.2010
- Oversaw formal dining room and grill room facilities
- Manage a team through delegation and feedback
- Coordinated and managed all banquet events including weddings, golf events, bridal and baby showers
Education
North East High School
Certification
Certified Dietary Manager, Certified Food Protection Professional
Food Safety Certified
Timeline
Food Service Director
Aramark, Student Nutrition
08.2021 - Current
Director of Dining Services With Sodexo
Asbury Springhill Senior Living
06.2018 - 08.2020
Director of Dining Services With Cura Hospitality
Lecom at Presque Isle Rehabilitation and Nursing Center
10.2017 - 05.2018
Assistant to the Director of Dining Services
Lecom Senior Living Center
05.2015 - 10.2017
Food and Beverage Manager
Bull Run Golf Club
03.2012 - 04.2015
Banquet Manager
Ambassador Banquet and Conference Center
07.2010 - 11.2011
Assistant Manager
Lake View Country Club
11.1989 - 05.2010
North East High School
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