Learning
Melinda Terrell
Pelham,AL.
Summary
Proven track record of enhancing customer satisfaction and team efficiency, notably at Dave's Pizza where innovative marketing strategies boosted sales. Skilled in problem-solving and customer service, adept at fostering collaboration and a positive work environment. Demonstrates exceptional multitasking abilities and attention to detail, contributing to significant improvements in operational processes.
Overview
29
29
years of professional experience
Work History
Pizza Hut
Angela
08.2008 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Daves Pizza
Brent
05.2007 - 10.2009
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Increased overall store sales through effective marketing strategies and promotional campaigns.
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
- Maintained compliance with local health department regulations by enforcing strict sanitation practices and food handling guidelines.
- Streamlined the order-taking process to reduce wait times for customers, resulting in higher repeat business.
- Developed and implemented strategies to increase sales and profitability.
- Managed inventory levels to minimize waste and reduce costs while ensuring consistent product availability.
- Reduced employee turnover rates by creating a supportive work culture that recognized hard work and dedication among staff members.
File Clerk
Richardson
03.1999 - 10.1999
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Created, implemented and monitored filing systems for easy retrieval of records.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Located and retrieved requested documents in accordance with established policies.
- Monitored and updated filing systems to meet organization standards.
- Collaborated closely with team members to address any discrepancies or issues within the filing system, resolving them quickly and efficiently.
- Restored old files and archived completed files for future reference.
- Managed sensitive or confidential files with attention to data security and storage policies.
Consumer Pulse
Connie Glass
02.1996 - 02.1999
- Liaised with other government agencies when required, facilitating interagency cooperation on complex cases or issues related to consular affairs.
- Prepared reports on consular activities regularly shared with supervisors for performance evaluation purposes.
- Contributed to a positive work environment by fostering teamwork among colleagues within the Consulate office.
- Facilitated emergency evacuations of U.S. citizens during times of crisis using effective communication and coordination skills.
- Enhanced consulate services for American citizens abroad by providing accurate information and timely assistance.
- Developed innovative solutions for challenges faced during daily operations through creative problem-solving skills.
- Provided exceptional customer service to foreign nationals, addressing their inquiries and concerns effectively.
Education
Channelview High School
Channelview, TXSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking Abilities
- Excellent Communication
- Attention to Detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Meeting new people
Cleaning!!! I love to clean!
Timeline
Pizza Hut
Angela
08.2008 - 11.2024
Daves Pizza
Brent
05.2007 - 10.2009
File Clerk
Richardson
03.1999 - 10.1999
Consumer Pulse
Connie Glass
02.1996 - 02.1999
Channelview High School
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