Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Melinda Turnmire

Melinda Turnmire

Piney Flats,TN

Summary

Experienced Care Coordinator dedicated to prompt and precise completion of patient assessments, while actively contributing to comprehensive care plans. Works closely with diverse interdisciplinary team, continuously monitoring progress and making necessary adjustments for desired outcomes. Identifies areas for improvement and recommends opportunities to enhance overall quality of care provided.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Care Coordinator

Sentara Healthcare
08.2017 - Current
  • Conduct Health Risk Assessments and develop a person-centered care plan using motivational interviewing skills.
  • Assist members in obtaining their goals.
  • Complete medication reconciliation.
  • Assess any social determinants of health needs and provide internal and external resources to aid the members with medical, behavioral health and socio-economic needs.
  • Empower members to maintain or improve their overall health while reducing ER visits and hospitalizations.
  • Help in obtaining providers, DME, transportation to appointments, medications and any other health needs.
  • Concise documentation to meet NCQA Standards.

Behavioral Health Assessment Counselor

State of Franklin Rd
09.2006 - 08.2017
  • Conduct psychosocial assessments in various emergency room and hospital settings on children, adolescents and adults.
  • Involve clients, families and medical professionals in gathering information and assisting in decision making process.
  • Refer clients to various services such as community based providers, mental health and addiction programs and coordinate in patient admission if needed.
  • Educating clients and families.
  • Complete prior authorizations with numerous insurance companies for mental health services.
  • Provide information and assistance while answering a 24 hr. crisis hot line.

Crisis Therapist

Frontier Health
05.2003 - 09.2006
  • Conduct psychosocial assessments on clients in various setting including emergency rooms, doctor's offices, group homes, physician offices and jails.
  • Participate in decision making on best treatment options for the clients.
  • Assist with referrals to various needed services including mental health in patient or out patient services, housing, medical, legal, and protective services.
  • Obtain insurance prior authorizations for services.
  • Educate patients and families in various areas.

Education

Master's - Social Work

Radford University
05.2003

Bachelor's - psychology

King University Bristol
05.2000

High School Diploma -

Tennessee High School
05.1996

Skills

  • Motivational Interviewing
  • Community support services
  • Effective time management
  • Behavioral health and crisis management
  • Proficient in Microsoft Office
  • Individualized care plans
  • Interpersonal communication skills
  • Service-oriented approach
  • Multidisciplinary team collaboration
  • Progress monitoring
  • Policy adherence
  • Quality assurance
  • Discharge planning
  • Resource allocation
  • Documentation proficiency
  • Multitasking and organization
  • Team collaboration
  • Problem-solving
  • Workflow management
  • Patient education
  • Organizational standards
  • Interdepartmental collaboration
  • Needs assessment
  • Community outreach
  • Patient advocacy
  • HIPAA compliance

Certification

  • Driver's License
  • LMSW, 09/01/05 -01/01/26


Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Care Coordinator

Sentara Healthcare
08.2017 - Current

Behavioral Health Assessment Counselor

State of Franklin Rd
09.2006 - 08.2017

Crisis Therapist

Frontier Health
05.2003 - 09.2006

Bachelor's - psychology

King University Bristol

High School Diploma -

Tennessee High School

Master's - Social Work

Radford University

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