Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melinda Vargas

Houston,TX

Summary

Seeking a challenging leadership role to utilize creative problem-solving and management skills. Eager to contribute to a growing company's success by optimizing resource utilization and maximizing profits. Proven track record of driving organizational growth and fostering innovation, with a strong focus on achieving results. Dedication to excellence and ability to adapt to dynamic business environments positions me as a valuable asset in driving sustainable success for the company.

Overview

2026
2026
years of professional experience

Work History

Billing Specialist

Big Star Cadillac
10.2024 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Audited and corrected billing and posting documents for accuracy.
  • Process wholesale and dealer trades

Title Clerk

Big Star Hyundai
04.2021 - 10.2024
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
  • Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
  • Calculated and remitted state sales tax, service, and other charges.
  • Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
  • Contacted State Motor Vehicle Department to determine status of pending titles.
  • Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
  • Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
  • Kept up-to-date with state and federal regulations to prevent errors and fraud.
  • Collaborated with various departments to ensure smooth workflow for title processing and delivery.
  • Tracked pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.
  • Negotiated successfully with lienholders to resolve outstanding debt issues impacting clients'' ability to secure clear vehicle titles promptly.

Biller

Big Star Dodge
07.2019 - 03.2021
  • Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
  • Kept all patient information secure and confidential.
  • Executed billing tasks and recorded information in company databases.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Conducted regular audits of billing records, identifying issues and implementing corrective actions.

General Clerk

Manheim Texas Hobby
1 2018 - 07.2018
  • Addressed all information updates by making changes to the records in the system.
  • Observed all deadlines to ensure the timely completion of tasks.
  • Performed assigned projects and completed checklists in an efficient and accurate manner.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Answered customers questions and addressed problems and complaints in person and via phone.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Title preparation
  • Auction Block Clerk

Office Manger

M N Auto Finance
01.2013 - 11.2017
  •  Received, recorded, and deposited cash, checks, and vouchers as well as reconciled records of bank transactions. 
  • Responsible for processing up customers in a timely manner and guaranteeing high level of customer service. 
  • Guaranteed positive customer experiences and resolved all customer complaints.
    Researched and resolved billing and invoice problems.
  • Conducted month-end balance sheet reviews and reconciled any variances.
  • Balanced batch summary reports for verification and approval. 
  • Responsible for collections on over 1,800 accounts 
  • incoming and outing going calls over 1,000 a week
  • Insurance claims
  •  Title Preparation

Manger

ACE Cash Express
12.2011 - 12.2012
  •  Executed accounts receivable reporting enhancements and reconciliation procedures. 
  • Managed accounting operations, accounting close, account reporting and reconciliations.
  • Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations. 

Dedt Collector

Texas Car Title & Payday Loan Services, Inc.
12.2010 - 04.2011
  •  Worked under strict deadlines and responded to service requests and emergency call-outs. 
  • Attended local, regional and national trade shows for product development training as defined by territory needs.
  • Expressed appreciation and invited customers to return to the store.
  • Organized weekly sales reports for the sales department to track product success.
  •  Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

Overnight Stocker

Walmart
06.2010 - 12.2010
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Maintained neat, organized stockroom free of hazards.

Education

High School Diploma -

South Houston
Houston, TX
2009

Skills

  • Self Starter
  • Expert in customer relations
  • Accounts receivable professional
  • Complex problem solving
  • Strong communication skills
  • Insurance eligibility verification
  • Mail management
  • Dedicated team player
  • Effective time management
  • Proficient on 10 key pad
  • Schedule management
  • Deadline-oriented
  • QuickBooks
  • Claims appeal procedures
  • Title Preparation
  • Billing systems and software
  • Insurance verification
  • Customer service

Timeline

Billing Specialist

Big Star Cadillac
10.2024 - Current

Title Clerk

Big Star Hyundai
04.2021 - 10.2024

Biller

Big Star Dodge
07.2019 - 03.2021

Office Manger

M N Auto Finance
01.2013 - 11.2017

Manger

ACE Cash Express
12.2011 - 12.2012

Dedt Collector

Texas Car Title & Payday Loan Services, Inc.
12.2010 - 04.2011

Overnight Stocker

Walmart
06.2010 - 12.2010

High School Diploma -

South Houston

General Clerk

Manheim Texas Hobby
1 2018 - 07.2018

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Melinda Vargas