Melinda Vaughan
San Antonio,Tx
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced Senior Registrar with [Number] years of experience successfully handling [Type] paperwork, recordkeeping and customer service functions. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently and with upbeat attitude. Professional with experience in student enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about student information management systems and best practices in education.
Overview
19
19
years of professional experience
Work History
Attendance Specialist
Harmony Public Schools
09.2018 - Current
- Tracked data regarding student absences, truancy offenses and disciplinary actions with daily updates.
- Placed calls to parents to determine reasons for students' absences, meticulously noting details.
- Welcomed visitors to main office and asked questions in effort to determine how to best serve needs.
- Gathered attendance data for 25 classrooms and uploaded into school's database each day.
- Maintained positive working relationship with fellow staff and management.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Collected, evaluated and stored documents securely in permanent records.
- Assisted organizational efforts by filing, entering data and answering phones.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained schedule of class assignments to meet deadlines.
- Developed engaging incentive programs that motivated students to maintain high levels of punctuality and attendance throughout school year.
Registrar-Back-Up
Harmony Public Schools
08.2020 - Current
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Prepared reports using academic or institutional data and information.
- Handled new enrollments by entering customers' data and reviewing information.
- Strengthened traceability by developing organization systems for keeping records, reports and agendas.
- Answered student, family and visitor questions with friendly and knowledgeable support.
- Verified identification of signee by looking through identification documents, licenses and passports.
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Administered oaths and affirmations on legal documents to affirm clients' honor and accountability and Document transactions in notary journal to maintained permanent records.
- Affixed stamp or seal on documents as proof of witnessing event or deal.
- Created and maintained records of notarized items in paper and electronic forms.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained front desk to provide positive first impression.
- Assisted with set up for social events and food deliveries.
Medical Aide-Back-Up
Harmony Public Schools
08.2019 - Current
- Monitored health and well-being of students and reported significant health changes.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Restocked medical supplies and cleaned equipment between patients.
- Attended training to validate or refresh basic professional skills.
- CPR and First aid certified
- Administer medications
Child Nutrition Assistant-Back-Up
Harmony Public Schools
09.2018 - Current
- Operated credit card for processing children's food payments overseeing 400 accounts.
- Oversaw food and supplies inventory with effective management of stock and usage.
- Observed food safety and sanitation protocols to reduce germ spread.
- Stored food in designated containers and storage areas to prevent spoilage.
- Monitored temperatures of prepared food and cold-storage areas.
- Maintain Food Manager Certification
Administrative Assistant/Assistant Director
FIRST PRESBYTERIAN CHURCH CHILD CARE
08.2005 - 08.2015
- Oversee daily operations of school in absence of Director.
- Maintain records of students' records including vaccination, assessments and personal data and staff personal information and training certificates as required by state licensing regulations and NAEYC accreditation requirements.
- Collect payments from families, post payments, update invoices and make deposits on weekly basis
- Responsible for adequately inputting hours for payroll, ordering supplies and distributing accordingly.
- Provide excellent customer service to parents, students, teachers and visitors.
- Responsible for preparing special events at school such as parent orientation, Parent Teacher Conferences, Math and Science Night, Mini Fiesta luncheon, Family Appreciation inquiries.
- Scheduled staff of 30 and monitored resource allocation to provide optimal coverage and service.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answer any inquiries about school including giving tours to prospective clients.
Education
Associate of Applied Science - Child Development
SAN ANTONIO COLLEGE
San Antonio, TX01.2014
Child Development Certificate Level 1 Child Development - Child Development
San Antonio College
San Antonio, TX06.1998
Skills
- SKILLS & QUALIFICATIONS:
- Demonstrate accuracy, attention to detail and ability to work as a team member
- Ability to establish and maintain effective working relationships both internal and external organizations
- Ability to multi-task including computer including software, spreadsheet and word processing software, calculator, copy machine and telephone
- Flexible schedule
- Planning & organizing
- Microsoft Office And Data Management
- Supervision & leadership
- Enrollment Records and Management
- Admissions Support
Languages
Spanish
Native or Bilingual
Timeline
Registrar-Back-Up
Harmony Public Schools
08.2020 - Current
Medical Aide-Back-Up
Harmony Public Schools
08.2019 - Current
Attendance Specialist
Harmony Public Schools
09.2018 - Current
Child Nutrition Assistant-Back-Up
Harmony Public Schools
09.2018 - Current
Administrative Assistant/Assistant Director
FIRST PRESBYTERIAN CHURCH CHILD CARE
08.2005 - 08.2015
Associate of Applied Science - Child Development
SAN ANTONIO COLLEGE
Child Development Certificate Level 1 Child Development - Child Development
San Antonio College