Melinda Walker
Brooklyn,New York
Summary
Analytical, organized and detail-oriented expertise and experience as in Office Administration & Behavioral Health, with a strong interest and dedication to improving and keeping the health, and evaluating workplaces for safety hazards, recommending and implementing safety workplace policies and procedures. Ability to interact effectively with employees of all levels and work within teams to solve problems and work on daily improvement tasks. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Coordinating Mananger Level A - Fire Safety
NYC health + Hospitals/ woodhull
01.2019 - Current
- Streamlined operations by implementing efficient project management systems and communication channels.
- Enhanced team productivity by providing guidance, mentorship, and constructive feedback to staff members.
- Reduced operating costs by identifying inefficiencies and implementing cost-saving measures within department processes.
- Developed robust reporting systems that provided real-time insights into project statuses, supporting data-driven decision-making processes.
- Established strong partnerships with external stakeholders including clients, vendors, and regulatory agencies for successful project outcomes.
- Safeguarded compliance with industry regulations by staying current on updates and disseminating relevant information to team members accordingly.
- Implemented risk management strategies for mitigating potential obstacles in projects while maintaining focus on core objectives.
- Standardized departmental procedures through the creation of detailed guidelines, promoting consistency across all team functions.
Youth Advocate
The Child Center Of New York
06.2020 - 01.2022
- Collaborated with community organizations to provide comprehensive support services for at-risk youth.
- Facilitated group sessions addressing topics such as conflict resolution, self-esteem building, and decision making.
- Coordinated events that promoted social interaction among peers, strengthening connections within the community.
- Advocated on behalf of clients during meetings with school personnel and other stakeholders, ensuring proper representation of their needs.
- Maintained accurate case records and documentation in compliance with organizational standards and confidentiality guidelines.
- Assisted youth in setting achievable goals by providing guidance and support throughout their journey towards success.
- Connected clients with necessary resources such as tutoring services or mental health counseling for holistic well-being enhancement.
- Managed volunteer recruitment efforts, facilitating a strong workforce dedicated to empowering young people in the community.
- Implemented evidence-based practices into programming initiatives, optimizing outcomes for participants consistently over time.
- Enhanced youth engagement by implementing innovative programs and activities tailored to their interests.
- Liaised between children and guardians to best handle issues specific to youth.
- Conducted assessments to determine types of services individuals required.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Contributed directly towards reducing youth recidivism rates by providing ongoing support during the transition back into society.
Site Supervisor
August Aichhorn Residential Treatm Facility
01.2014 - 01.2019
- Oversee staff to make sure facility is running smoothly
- Care for and supervise residential children and acted as a role model and mentor
- Conducted 2-hour rounds of dorms to ensure safety on a daily basis
- Ensured all residents are accounted for and proper coverage
- Assisted with training and proper use of Handle with Care Techniques
- Discipline personnel when necessary and appropriate procedures and policies
- Provided for site safety and security- Conduct Monthly Fire drills
- Performed CPR, First Aid, Safe Crisis Management, Therapeutic and diversity training as needed
- Responded to crisis situations/ identify triggers and counsel
- Identified and respond to aggressive behavior exhibited by residents.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Identified areas for improvement in existing processes or structures on-site, recommending changes that improved overall functionality or aesthetics without compromising structural integrity or safety standards.
Education
Diploma -
Franklin K. Lane High School
Brooklyn, NY1991
Skills
- Microsoft Suite (Word, Excel & PowerPoint)
- Office Management
- Peoplesoft HR & ELM
- Fire Safety Procedures
- Event Management and Planning
- Problem Solving
- Customer service skills
- Business Acumen
- Staff Training
- Task Delegation
- Time Management
- Cross-functional Collaboration
- Customer Relationship Management
- Organizational Skills
- Adaptability
- Team Leadership
- Risk Assessment
- Quality Assurance
- Process Improvement
- Business Administration
- Emergency Response
- Preventive Maintenance
Certification
- Handle with care
- Verbal and physical intervention trainer
Timeline
Youth Advocate
The Child Center Of New York
06.2020 - 01.2022
Coordinating Mananger Level A - Fire Safety
NYC health + Hospitals/ woodhull
01.2019 - Current
Site Supervisor
August Aichhorn Residential Treatm Facility
01.2014 - 01.2019
Diploma -
Franklin K. Lane High School
- Handle with care
- Verbal and physical intervention trainer
References
References are available up request.
References
References are available up request.
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