Summary
Overview
Work History
Education
Skills
Certification
Customer Service
Project Management
Directions
Independence
Time Cards
Budget Purchasing
Typing Certificate
Records
Timeline
Generic

MELINDA ZEYEN

Stockton,US

Summary

Dedicated, resourceful, passionate, and quality-focused professional with 20+ years' experience providing administrative and management skills in various office settings. Possesses autonomous decision-making skills and performs a range of complex duties using specialized procedures within established policies. Accustomed to addressing the changing needs of an office environment while supporting colleagues, and leadership with excellent customer service, administrative skills. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Territory Office Manager

Goodyear Commercial Tire
11.2023 - 04.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.

Office Administrator

Goodyear Commercial Tire And Service Center
12.2022 - 12.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Principal Scretary I

Lodi Unified School District
07.2008 - 07.2022

Clerk Typist II

Julia Morgan Elementary School, Lodi Unified
07.2003 - 06.2004

Clerk Typist II

John Muir elementary School, Lodi Unified
11.2002 - 06.2003

Education

BSLS Program -

University of Phoenix
La Palma, CA

Pharmacy Technician -

Boston Reed College
Stockton, CA

Associate of Arts -

San Joaquin Delta College
Stockton, CA

Skills

  • MS Word, Outlook, Excel, and Power Point
  • Organizational Skills
  • Office Administration / Management
  • Customer Relations
  • Clear oral/written communication
  • Excellent multi-tasking ability
  • Data Entry
  • Billing

Certification

Typing Certificate 51 wpm

First Aide / CPR Certified 2024

Customer Service

Customer Service/Client Relations

Project Management

Ability to manage several projects simultaneously

Directions

Accurately follow verbal and written directions

Independence

Work independently with minimum supervision

Time Cards

Monthly Time Cards

Budget Purchasing

Maintain budget, and purchasing with outside resources

Typing Certificate

Typing Certificate of 51 WPM

Records

Compile and maintain accurate records, and documentation

Timeline

Territory Office Manager

Goodyear Commercial Tire
11.2023 - 04.2024

Office Administrator

Goodyear Commercial Tire And Service Center
12.2022 - 12.2023

Principal Scretary I

Lodi Unified School District
07.2008 - 07.2022

Clerk Typist II

Julia Morgan Elementary School, Lodi Unified
07.2003 - 06.2004

Clerk Typist II

John Muir elementary School, Lodi Unified
11.2002 - 06.2003

BSLS Program -

University of Phoenix

Pharmacy Technician -

Boston Reed College

Associate of Arts -

San Joaquin Delta College
MELINDA ZEYEN