MELINDA G. HESS
League City,TX
Summary
Organized Special Education Teacher successful at providing classroom and emotional structure for special needs children required to flourish in academic setting. Coordinates well with classroom teachers with supportive strategies for behavior management and lesson accommodations for students. Empathetic and accommodating in design and implementation of hands-on lessons, catering to diverse learning abilities. Proficient in employing constant communication, patience and positive reinforcement in team efforts to deliver exceptional educational tools, fostering academic achievement.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Special Education Teacher
Pasadena ISD
08.2023 - Current
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
- Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
- Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Developed and executed behavioral intervention plans, leading to decrease in disruptive behaviors and increase in classroom participation.
Beverage Sales Assistant
Hugh & Jeff’s Carwash and Grill
01.2016 - Current
- Increased annual revenue and customer retention.
- Planned and executed many events, which included promotional activities to increase sales and increase customer satisfaction.
- Maintains excellent rapport with all vendor and sales associates and assist with numerous promotional functions.
- Daily inventory control and replenishment of missing inventory.
- Responsible for daily accounts receivable and payables.
- Proficient in receiving and handling large quantities of cash and credit transactions.
- Resolves any issues that may arise, to be able to maintain excellent customer satisfaction.
- Provides excellent customer service to all patrons within establishment.
Guest Services Associate
Aramark-NRG Stadium
01.2015 - Current
- Increased projected revenue for numerous events.
- Provides excellent customer service with premium club level guests.
- Resolves any issues that may arise, to be able to maintain excellent customer satisfaction.
- Responsible for maintaining large inventories throughout many events.
- Responsible for large quantities of cash and credit transactions
- Adherence to all policies and requirements set forth by Aramark and NRG stadium.
Substitute Teacher
Clear Creek ISD
08.2016 - 05.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Provided instruction for students in core subject areas.
Day Manager
R&R Sports Bar
01.1996 - 01.2016
- Responsible for opening business in mornings and afternoons as well as closing in the late evenings
- Responsible for daily inventories of all products and working with vendor representatives for weekly incoming product
- Assisted with numerous product promotions from a wide range of vendors
- Responsible for daily accounts receivable and payables.
Unit Secretary/Surgery Scheduler
East Houston Regional Medical Center
01.2013 - 01.2014
- Planned and ensured patient satisfaction during the pre-admission, pre-operative and post-operative processes.
- Responded to requests from patients and families, if additional needs were requested, by way of additional activities and communication.
- Tracking of patient satisfaction, to verify that the patient needs were addressed and met.
- Daily scheduling of all online surgical procedure requests throughout many departments within the hospital.
- Daily tracking of all data within the unit including payroll, paid time off, and on call bonuses using Kronos payroll system.
- Daily accrual of all data within all areas of surgery and proper invoicing of all equipment used.
Education
Bachelor of Arts - Sciences, Communication
Lamar University
Beaumont, TX05.2020
Technical Degree - Business Management
SAN JACINTO JUNIOR COLLEGE
Pasadena, TX12.2016
Skills
- Differentiated Instruction
- Classroom Management
- Individual Education Plans IEPs
- Small Group Instruction
- Relationship Building
- Collaborative Teamwork
- Data Management
- Group and individual instruction
- Behavior Intervention Plans
- Trained in CPI
- Behavior Modifications
Certification
Special Education
Timeline
Special Education Teacher
Pasadena ISD
08.2023 - Current
Substitute Teacher
Clear Creek ISD
08.2016 - 05.2018
Beverage Sales Assistant
Hugh & Jeff’s Carwash and Grill
01.2016 - Current
Guest Services Associate
Aramark-NRG Stadium
01.2015 - Current
Unit Secretary/Surgery Scheduler
East Houston Regional Medical Center
01.2013 - 01.2014
Day Manager
R&R Sports Bar
01.1996 - 01.2016
Special Education
Bachelor of Arts - Sciences, Communication
Lamar University
Technical Degree - Business Management
SAN JACINTO JUNIOR COLLEGE
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