Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Melinda Gallo

Manassas,VA

Summary

SKILL SUMMARY Strong work ethic, Positive attitude, adaptable, detail oriented. 12 years of hospitality experience therefore excellent customer service skills. I have great communication skills. I'm inordinate at creating tasks to ensure assignments are completed correctly and before deadlines with time to review before the final product is submitted.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Administrative Assistant to Owner/Vice President

OTB Contracting
Midland, VA
08.2021 - Current
  • Currently I'm working in administration for OTB Contracting who specialize in steel work, concrete work and bridge repairs
  • OTB has a sister company called Barrier cables who specialize in Parking garage repair
  • Structural specialist Inc specialize in concrete leveling, the newest addition which is brand new therefore I've been setting them up administratively.
  • My responsibilities for all 3 companies are:
  • Put together application packets
  • Send and save new employee information
  • E-verify new employees
  • Hand new Employees their PPE
  • Certified Payroll: Paper form or CRL
  • Verify & Send Invoices, COI's and W-9's
  • Keep Track of Account Receivables
  • I am a Notary, I notarize all invoices, retainage releases and bonds
  • Order Office supplies
  • Find jobs to bid on platforms like eVA & Building Connect
  • Find future employees on the company Indeed account
  • Time sheets: I verify and add Expenses, Per-diem and hours worked
  • I've learned to use Excel, Microsoft and Outlook.
  • Grade the Foreman on Attendance, Dailies and Photos sent daily
  • Search, print and laminate mandatory bulletin boards for federal projects
  • Firing
  • DMV runs to register new trailers and such
  • Coordinate and set up appointments for company vehicle repairs
  • Read subcontracts and flag discrepancies once revised I send it to the lead project manager
  • Organize training courses and keep employee certifications filed
  • Coordinate with the foreman and laborers
  • They come to me for any and all paperwork or supplies they may need.
  • Invoicing

Bartender

Carlyle
01.2014 - 01.2021
  • A waitress, then quickly moved up as a,
  • At this location I learned structure
  • As a bartender we must always have our face up and facing guests
  • Always have a positive attitude and fast hands
  • Fill in bar dish log every morning
  • Which means to test the dish water, so it has the proper readings for the most safe and sanitary cleaning water
  • Must keep the bar tops, counter and rails clean
  • Glassware clean and stocked
  • Recipe execution accurate
  • Carding guests under 30
  • All tabs current and in front of guests
  • Up on current events
  • Outstanding uniforms and appearance
  • As the head bartender I was appointed by the Director of operations and the Corporate bar manager
  • My responsibilities were to make sure the bar crew were happy in their positions and if they had an issue, they would come to me and we would figure out a solution
  • If they were made uncomfortable in any way, I would remove them from the situation and immediately take care of the problem and get a manager involved
  • I helped open their newest restaurant "Good Eats Great American" during the pandemic.

Bartender

Uptown Tap House
Cleveland Park, DC
01.2012 - 01.2013
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • I learned how to have fun under enormous pressure.
  • They trusted me with my own private bar to over see which came with a lot of responsibility.

Cocktail Waitress

Eventide
Arlington, Virginia
01.2010 - 01.2012


  • There I learned
    how to multi-task
  • I was given 10 tables to take care of with only one busser to help
  • I learned how to be a part of a strong staff, hard work, how to have great work ethic
  • As the cocktail waitress for the 1st floor and rooftop my responsibilities were to roll silverware, set up and clean the tables
  • Maintain a cool head when having a list of things to do
  • I learned how to have fun under pressure
  • Prioritize my every move while having 10 tables to rotate


Waitress

Chilies Bar & Grill
Arlington, Virginia
01.2009 - 01.2010
  • Customer service
  • Learned the menu, took orders, answered questions the guests may have
  • Cleaned my section and did a cashout at the end of the night.

Education

High School Diploma -

JEB Stuart High
Falls Church
05.2009

Associate of Science - Engineering

Valencia College
Orlando, FL
08.2024

Skills

  • Appointment Coordination
  • Research and Analytical Skills
  • Bilingual (Spanish)
  • Multitasker
  • Excellent in customer service
  • Strong work ethic
  • Coachable I am appreciative of all feedback Any thing to help me be better at my job, I’m open to
  • Outlook / Word / Excel / PowerPoint Software knowledge
  • Positive attitude
  • Adaptable
  • detail oriented
  • I’m great at creating tasks to ensure assignments are completed correctly and before deadlines with time to review before the final product is submitted

Certification

If given a task, I like to complete it as efficiently and quickly as I can. Coachable. I am appreciative of all feedback. Any thing to help me be better at my job, I'm open to. Outlook / Word / Excel / PowerPoint Software knowledge First Aid/CPR Training

Timeline

Administrative Assistant to Owner/Vice President

OTB Contracting
08.2021 - Current

Bartender

Carlyle
01.2014 - 01.2021

Bartender

Uptown Tap House
01.2012 - 01.2013

Cocktail Waitress

Eventide
01.2010 - 01.2012

Waitress

Chilies Bar & Grill
01.2009 - 01.2010

High School Diploma -

JEB Stuart High

Associate of Science - Engineering

Valencia College

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Melinda Gallo