Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Melinda (Mindy) Van Wagoner

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Lab Assistant

Intermountain Healthcare
09.2006 - 05.2010
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Sent out samples to other labs for testing not done in our lab, coordinated transport of the samples and entering the results from the other lab.
  • Prepared specimens for testing and analysis.
  • Worked closely with lab staff on special projects.
  • Created and updated record of all supplies and equipment to monitor inventory.

Customer Service Representative

RC Willey Furniture Company
05.2005 - 09.2006
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Hunter High School
West Valley City, UT
05.2005

Skills

  • Paperwork Processing
  • Complaint Resolution
  • Data Entry
  • Customer Relations
  • Active Listening

Additional Information

Hello, my name is Mindy Van Wagoner. I have had the privilege of being home with my 4 beautiful children for the past 13 years. I am a hard worker, dedicated, organized, quick learner, dependable, kind, friendly and works well with other. I would be able to provide help and information to the clients that came into the office. I have a good working knowledge of microsoft office and excel. I am willing to meet deadlines in a timely manner.

Timeline

Lab Assistant

Intermountain Healthcare
09.2006 - 05.2010

Customer Service Representative

RC Willey Furniture Company
05.2005 - 09.2006

High School Diploma -

Hunter High School

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Melinda (Mindy) Van Wagoner