Melinette Suarez
Webster,IA
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
1
1
year of professional experience
Work History
Dining Host
Main Event
12.2024 - 05.2025
- Implemented effective strategies for managing waitlists during peak hours, minimizing customer dissatisfaction from long waits.
- Utilized strong organizational skills in arranging private events and coordinating with other departments to ensure seamless execution.
- Contributed positively to team morale by promoting collaboration among fellow employees towards common goals of excellent hospitality service.
- Trained new dining hosts on company policies and procedures, ensuring consistently high-quality service across the team.
- Maintained clean and organized dining environment, contributing to a positive overall ambiance.
- Answered phone calls to take orders, give information and document reservations.
Crew Member
Tropical Smoothie Cafe
04.2024 - 12.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Clear Creek High School
League City, TX05-2025
Skills
- Strong multitasking
- Cleanliness
- Exceptional communication
- Phone etiquette
- Memory retention
- Greeting guests
- Positive and professional
- Active listening and communication
- Multitasking Abilities
- Reliability
Timeline
Dining Host
Main Event
12.2024 - 05.2025
Crew Member
Tropical Smoothie Cafe
04.2024 - 12.2024
Clear Creek High School
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