Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melinna Aranda

Long Beach,CA

Summary

Resourceful professional in customer service and fashion buying, with a forward-thinking approach to enhancing customer experiences and optimizing product selections. Demonstrates a strong commitment to learning and adapting to new trends, ensuring timely and effective communication with clients and vendors. Eager to contribute to a dynamic team, with a focus on innovation and excellence in service delivery.

Overview

7
7
years of professional experience

Work History

Buyer

Luna B Boutique
Costa Mesa, CA
02.2024 - 11.2024
  • Assessed trends and inventory usage to provide maximum product coverage for different time frames.
  • Analyzed buying trends at each store location to identify appropriate mix of inventory items for top-tier sales.
  • Collaborated with the studio team weekly to ensure each look achieves the highest visual standard.
  • Reviewed purchase orders, contracts and invoices to ensure accuracy.

Associate Buyer

Fashion Nova
Los Angeles, CA
12.2020 - 12.2023
  • Monitored inventory levels and placed purchase orders as needed to maintain optimal stock levels.
  • Developed and maintained relationships with vendors to negotiate cost savings opportunities.
  • Created detailed reports related to purchasing activities for management review.
  • Participated in the development of plans to align with seasonal buying decisions and product purchases.

Customer Care Representative

Fashion Nova
Los Angeles
04.2018 - 12.2020
  • Handled 80+ customer interactions per day giving detailed, personalized, friendly and polite service to ensure customer retention and satisfaction
  • Developed expert knowledge of company products and services, including prices and special discounts
  • Maintained high customer service standards by following up on resolved issues
  • Pursued extra training opportunities to improve customer relationship management abilities
  • Liaised between customers and warehouse team to expedite orders and meet customer demands
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues

Education

Bachelor of Arts - Fashion Merchandising And Design

Cal State Long Beach
05.2014

Skills

  • Complaint resolution
  • Vendor relations
  • Market research
  • Time management
  • Negotiation strategies
  • Product sourcing
  • Product knowledge
  • Empathy and patience

Languages

  • English, Bilingual
  • Spanish, Bilingual

Timeline

Buyer

Luna B Boutique
02.2024 - 11.2024

Associate Buyer

Fashion Nova
12.2020 - 12.2023

Customer Care Representative

Fashion Nova
04.2018 - 12.2020

Bachelor of Arts - Fashion Merchandising And Design

Cal State Long Beach

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Melinna Aranda