Melinna Aranda
Long Beach,CA
Summary
Detail-oriented Administrative Assistant with extensive experience in supporting Buying teams and Customer Care operations in fast-paced fashion environments. Proficient in purchase order entry, vendor communication, and calendar management, contributing to efficient buying decisions. Strong customer service skills demonstrated through effective resolution of high-volume inquiries with professionalism and accuracy. Experienced in data entry and cross-functional coordination, ensuring seamless operations from buying processes to customer support.
Overview
7
7
years of professional experience
Work History
Employment Gap
Long Beach
06.2024 - Current
- Took time to care for a family member and now fully ready to re-enter the workforce
Administrative Assistant
Fashion Nova
Los Angeles
12.2020 - 05.2024
- Provided direct administrative support to the Buying Director, including calendar management, meeting coordination, and travel arrangements.
- Supported the Buying Department with accurate and timely PO/data entry. Including SKUs, pricing, and item descriptions, with strong attention to detail.
- Assisted in organizing and tracking product samples, line sheets, and style guides for internal buying meetings.
- Liaised with cross-functional teams, such as Production, Merchandising, and Product Development, to support order flow.
- Meticulously managed sensitive information and communications, upheld strict confidentiality standards, and enforced trust within the company.
- Managed digital filing systems, departmental correspondence, and administrative tasks to ensure smooth office operations.
Customer Care Representative
Fashion Nova
Los Angeles
04.2018 - 12.2020
- Handled 80+ customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction.
- Developed expert knowledge of company products and services, including prices and special discounts
- Maintained high customer service standards by following up on resolved issues
- Liaised between customers and the warehouse team to expedite orders and meet customer demands.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues
Education
Bachelor of Arts - Liberal Studies
California State Long Beach
Long Beach05-2012
Skills
- Problem Resolution
- Product Knowledge
- Effective Communication
- Calendar Management
- Cross Team Collaboration
- Meeting Coordination
- Zendesk
- NetSuite
- Shopify
- Trello
- Google Workspace
- Microsoft Office Suite
Laguages
- Bilingual: English / Spanish
Timeline
Employment Gap
Long Beach
06.2024 - Current
Administrative Assistant
Fashion Nova
12.2020 - 05.2024
Customer Care Representative
Fashion Nova
04.2018 - 12.2020
Bachelor of Arts - Liberal Studies
California State Long Beach
Similar Profiles
Paul D NewPaul D New
Advanced Flight Training at Long BeachAdvanced Flight Training at Long Beach
Chelsea KnaackChelsea Knaack
SECURITY OFFICER/INVENTORY at Long BeachSECURITY OFFICER/INVENTORY at Long Beach
Annaliese BermudezAnnaliese Bermudez
Cashier at Long BeachCashier at Long Beach
Alyssa De La RosaAlyssa De La Rosa
Sales Associate at AritziaSales Associate at Aritzia
Sochetra KosalSochetra Kosal
Freelance at Freelance Video Producing and EditingFreelance at Freelance Video Producing and Editing