Melisa Alvarado
Ozone Park,NY
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Choices Women S Medical Center
Jamaica, NY
09.2016 - 01.2021
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Cleaned, disinfected, and sterilized all medical instruments using autoclaves.
- Recorded sterilization cycle parameters for each load in the log book.
- Stocked supplies such as instrument trays, wrapping materials, surgical gowns, and drapes in preparation for surgery.
- Conducted daily laboratory maintenance, including cleaning and organizing.
- Collected specimens from patients for testing in the laboratory setting.
- Ordered supplies for the laboratory as needed.
- Prepared lab for daily operations by stocking materials and equipment.
Medical Assistant
Raveco Medical
Forest Hills, NY
03.2016 - 07.2016
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled and confirmed appointments.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Scheduled appointments for patients via phone and in person.
Education
Associate of Science - Medical Assisting
New Life Business Institute
Jamaica, NY09-2015
High School Diploma -
Ismael Perez Pazmino
Machala Ecuador 02-2006
Skills
- Indirect Patient Care
- Phlebotomy
- Data Entry
- Patient Flow Management
- Patient Scheduling
- Procedure Assistance
- Communicating with patient families
- Adaptable
- EKG set up and monitoring
- OB/GYN procedures
- Venipuncture and phlebotomy
- Vital sign monitors
- Specimens collection and processing
- Sterile technique
- Preparing specimens and samples
- Quick problem solver
- Electrocardiography (EKG)
Languages
Spanish
Full Professional
Timeline
Medical Assistant
Choices Women S Medical Center
09.2016 - 01.2021
Medical Assistant
Raveco Medical
03.2016 - 07.2016
Associate of Science - Medical Assisting
New Life Business Institute
High School Diploma -
Ismael Perez Pazmino
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