Melisa Arteaga
Augusta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Volunteer
SafeHomes Domestic Violence Center
08.2021 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Communications Officer
Columbia County Sheriff's Office
07.2022 - 01.2023
- Followed established protocols for professional handling of emergency situations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Assisted callers in emergency situations with appropriate information and support.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Read system maps and caller information, and documented details in system.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Internship Student
Georgia Bureau Of Investigation
01.2022 - 05.2022
- Sorted, organized, and maintained files involving cold cases.
- Participated in workshops involving the analysis of blood spatter and fingerprints.
- Assisted special agents during crime scene investigations.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Assistant Manager
Monterrey Mexican Resturant
07.2012 - 04.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Arts - Criminal Justice
Augusta University
Augusta, GA05.2022
Skills
- Policy and Procedure Development
- Emergency Assistance
- Strategic Planning
- Client Satisfaction
- Safety Training
- Report Writing
- Internal and External Communications
- Clerical Support
- Office Supplies and Inventory
- Public Relations
- Document Management
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Communications Officer
Columbia County Sheriff's Office
07.2022 - 01.2023
Internship Student
Georgia Bureau Of Investigation
01.2022 - 05.2022
Volunteer
SafeHomes Domestic Violence Center
08.2021 - Current
Assistant Manager
Monterrey Mexican Resturant
07.2012 - 04.2019
Bachelor of Arts - Criminal Justice
Augusta University
Similar Profiles
Victoria ThomasVictoria Thomas
Outreach Worker at SafeHomes Domestic Violence CenterOutreach Worker at SafeHomes Domestic Violence Center
Jenna DoughtyJenna Doughty
Intern at Domestic Violence Resource Center Of South CountyIntern at Domestic Violence Resource Center Of South County
Margaret KreissMargaret Kreiss
Director of Community Response Services/Quality Assurance Lead at Willow Domestic Violence CenterDirector of Community Response Services/Quality Assurance Lead at Willow Domestic Violence Center
Makalei GrayMakalei Gray
Customer Care Specialist/Community Resource Officer at Palmetto Dunes ResortCustomer Care Specialist/Community Resource Officer at Palmetto Dunes Resort
Yolonda GoodrumYolonda Goodrum
Student Nurse at Piedmont Hospital 5NSStudent Nurse at Piedmont Hospital 5NS