Melisa Castaneda
Austin,TX
Summary
Skilled Technical Trainer specializing in bringing technical topics to life for employees of all skill levels by applying a creative approach. Adept at conveying technical information in easily-understood terms. Friendly and flexible team player offering many years' experience in industry.
Overview
11
11
years of professional experience
Work History
Technical Trainer Specialist
Kelly Services
Georgetown, USA
07.2026 - Current
- Designed and facilitated technical training for electronics manufacturing and server assembly operations, translating complex processes into clear, job-relevant instruction that enhanced onboarding for new hires and production associates.
- Created visual work instructions, practical exercises, assessments, and certification-support materials in collaboration with manufacturing leaders and subject matter experts to improve training effectiveness.
- Introduced gamified learning through Kahoot and Wayground to increase participation, reinforce technical concepts, and provide immediate knowledge checks.
- Develop Montessori-inspired, hands-on mechanical aptitude activities that strengthen spatial reasoning, tool familiarity, assembly sequencing, and confidence before associates work with production hardware.
Software Implementation Trainer
IDEXX
Remote
06.2025 - 10.2025
- Delivered enterprise-level training to veterinary professionals on diagnostic imaging, laboratory information, and practice management software.
- Customized role-based learning to align with clinic workflows, enhancing user adoption and driving customer satisfaction.
- Partnered with product, implementation, and customer success teams to optimize post-deployment utilization across diagnostics, reporting, billing, and patient-data workflows, improving overall system effectiveness.
Training Coordinator / Robotic Equipment Technician
Tesla
Austin, USA
03.2023 - 05.2025
- Designed and delivered training for engineers and maintenance teams on robotics, PLC integration, troubleshooting, and automated-system optimization.
- Developed and delivered training for engineers and maintenance teams on robotics, PLC integration, troubleshooting, and automated-system optimization, enhancing team capabilities.
- Collaborated with systems analysts and automation engineers to resolve complex failures, improving system performance by 20%.
- Coordinated automation projects from planning through execution, managing resources, budgets, metrics, and stakeholder communication, completing initiatives 10% ahead of schedule.
Maintenance Technician / Training Coordinator
Ross Inc.
Brookshire, USA
11.2021 - 03.2023
- Developed technical training, documentation, and e-learning resources that increased maintenance-team productivity by 10%.
- Developed technical training, documentation, and e-learning resources to enhance maintenance-team productivity.
- Partnered with project teams to enhance safety protocols, ensure compliance, and facilitate knowledge transfer.
Training Instructor / HR Coordinator
Amazon Fulfillment Center
Brookshire, USA
03.2019 - 10.2021
- Coordinated onboarding programs to ensure compliance with safety protocols.
- Coordinated interdepartmental training projects and developed scalable materials for diverse audiences.
- Designed and delivered automation and robotics training for warehouse operations, enhancing team performance in critical tasks.
- Facilitated hands-on training sessions for efficient warehouse processes.
- Developed training materials for new associates in fulfillment operations.
Supply Technician
Walmart Distribution Center
Sealy, USA
04.2017 - 12.2018
- Analyzed lead times, fulfillment rates, and supplier quality indicators using ERP, WMS, and TMS platforms to optimize logistics
- Operated warehouse equipment to load and unload shipments safely
Logistics Associate
Gulf States Toyota Inc.
Sealy, USA
03.2015 - 05.2017
- Coordinated supply-chain operations and third-party logistics while ensuring safe material-handling in a high-throughput environment.
- Coordinated shipping schedules and tracked shipments to optimize delivery times.
- Operated warehouse equipment to safely move products and maintain workflow efficiency.
Education
Sealy High School
Sealy, USASkills
- Learning & Enablement
- Technical Training
- Learning Experience Design
- Adult Learning
- Curriculum Development
- Gamification
- Electronics Manufacturing
- Robotics
- Industrial Automation
- PLC Fundamentals
- eLearning development
- Generative AI
- Workflow Optimization
- Microsoft Office
Languages
- English, Native
- Spanish, Native
Certifications And Development
- English, Native
- Spanish, Native
Awards
- English, Native
- Spanish, Native
Timeline
Technical Trainer Specialist
Kelly Services
07.2026 - Current
Software Implementation Trainer
IDEXX
06.2025 - 10.2025
Training Coordinator / Robotic Equipment Technician
Tesla
03.2023 - 05.2025
Maintenance Technician / Training Coordinator
Ross Inc.
11.2021 - 03.2023
Training Instructor / HR Coordinator
Amazon Fulfillment Center
03.2019 - 10.2021
Supply Technician
Walmart Distribution Center
04.2017 - 12.2018
Logistics Associate
Gulf States Toyota Inc.
03.2015 - 05.2017
Sealy High School