Melisa Chillogallo Jara
New Haven,CT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Adept at working effectively and quickly mastering new skills. Highly communicative and friendly with strong desire to assist others.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Swim Instructor & Lifeguard
LEAP
New Haven, CT
12.2023 - 08.2025
- Instructed swimming techniques to diverse age groups and skill levels.
- Ensured that swimmers followed pool rules and regulations at all times.
- Monitored activities in swimming areas to prevent accidents and provide assistance to swimmers.
- Recognized danger and reacted calmly to mitigate risk.
- Provided first aid when necessary due to minor injuries sustained during lessons.
- Ensured safety protocols were followed during all swimming activities.
- Monitored student progress and provided constructive feedback regularly.
- Maintained a clean and organized pool area to promote a safe environment.
- Communicated effectively with parents regarding student performance and goals.
- Collaborated with team members to ensure effective lifeguard shifts and coverage.
- Performed emergency rescues when necessary.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Performed regular cleaning and maintenance of pool equipment.
Junior Counselor
LEAP
New Haven, CT
01.2023 - 08.2023
- Facilitated group activities to promote teamwork and social skills.
- Supported senior counselors in planning and executing educational programs.
- Collaborated with staff to create a safe and inclusive environment for all participants.
- Engaged children in arts and crafts, dancing, sports activities, and games while maintaining a safe environment.
- Facilitated engaging lesson activities to enhance collaborative learning among students.
- Communicated regularly with parents regarding student performance and progress updates.
- Assisted with homework assignments as needed.
- Provided guidance to help students develop critical thinking skills and problem solving techniques.
- Created a positive learning environment by setting clear expectations for behavior and performance.
- Managed classroom discipline issues according to established policies.
Education
Bachelor of Science - Psychology
Southern Connecticut State University
New Haven, CT 01.2026 - 01.2026
Bachelor of Science - Psychology
Gateway Community College
New Haven, CT 01.2024 - 12.2025
Skills
- Team collaboration
- Effective communication
- Critical thinking
- Conflict resolution
- Safety awareness
- First aid and CPR
- Strong leadership
- Swimming and water safety
- Customer service
- Certified lifeguard
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- CPR Certification, American Red Cross, 2023
- Lifeguard Certification, American Red Cross, 2023
Timeline
Bachelor of Science - Psychology
Southern Connecticut State University
01.2026 - 01.2026
Bachelor of Science - Psychology
Gateway Community College
01.2024 - 12.2025
Swim Instructor & Lifeguard
LEAP
12.2023 - 08.2025
Junior Counselor
LEAP
01.2023 - 08.2023