Melisa Clemons
Black Mountain,NC
Summary
Accomplished pitmaster/chef with a proven track record at Biltmore Estate. Enhances customer satisfaction through innovative menu development and quality assurance practices. Skilled in food safety management and group leadership. Excels in creating memorable dining experiences while implementing cost-saving measures. Proactively improves quality, resulting in significantly increased repeat business.
Overview
25
25
years of professional experience
Work History
Pitmaster/Chef
Biltmore Estate
06.2020 - Current
- Increased repeat business with exceptional customer service and attention to detail in food preparation.
- Monitored grill temperatures throughout service hours to guarantee perfectly cooked meats every time.
- Established strong relationships with local vendors to ensure the freshest ingredients possible in each dish prepared.
- Managed a team of cooks, ensuring proper training and adherence to safety protocols.
- Enhanced customer satisfaction by consistently delivering high-quality, flavorful barbecue dishes.
- Coordinated front-of-house staff during busy shifts, ensuring smooth communication between kitchen and serving teams.
- Developed creative menu offerings, incorporating seasonal ingredients and unique flavor combinations.
- Assisted in inventory management, accurately tracking supplies and placing timely orders as needed.
- Implemented cost-saving measures through careful portion control without sacrificing product quality or presentation.
Corporate Chef
Ingles Warehouse
01.2020 - 06.2020
- Managed budgetary constraints effectively while maintaining high levels of customer satisfaction through creative menu planning and cost control strategies.
- Established a comprehensive food safety program, consistently achieving top ratings on health inspections.
- Expanded business opportunities by creating unique catering packages targeting various industries and budgets.
- Spearheaded the implementation of sustainable practices in the kitchen, reducing environmental impact and promoting a culture of responsibility among staff members.
- Trained employees in various cooking techniques, food safety regulations and corporate policies.
- Instituted positive kitchen atmosphere by promoting regular training and ensuring that employees felt valued for hard work.
- Managed kitchen operations for efficient production, maintaining high quality standards and minimizing food waste.
- Educated employees in effective methods to avoid cross-contamination and ways to prepare dishes for patrons with food allergies.
- Ensured consistent quality across multiple locations by standardizing recipes and training staff on proper execution techniques.
Sqweelin Pig
Owner/Operator/Caterer
01.2000 - 01.2019
Education
Yes - General Studies
AC Reynolds
Asheville, NC1986
Skills
- Group Leadership
- Proactive Quality Improvement Approach
- Food Safety Management
- Waste reduction strategies
- Quality assurance practices
- Grill Operations Management
- Wood Quality Assessment
Timeline
Pitmaster/Chef
Biltmore Estate
06.2020 - Current
Corporate Chef
Ingles Warehouse
01.2020 - 06.2020
Sqweelin Pig
Owner/Operator/Caterer
01.2000 - 01.2019
Yes - General Studies
AC Reynolds
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