Melisa Collier
Council Bluffs,IA
Summary
Organized, hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
General Manager
Westar Foods
02.2023 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training and schedules.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Monitored daily cash discrepancies and inventory shrinkage and/or growth.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Assistant Manager
Taco Johns
08.2001 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Created employee schedules to align coverage with forecasted demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Mentored team members to enhance professional development and accountability in workplace.
Assistant Manager
Taco Johns
01.2012 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Created employee schedules to align coverage with forecasted demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Mentored team members to enhance professional development and accountability in workplace.
Education
High School Diploma -
Stevens High School
Rapid City, SD05.2004
Skills
- Training and Development
- Operations Management
- Customer Relations
- Strategic Planning
- Profit and Loss Accountability
- Food Preparation and Safety
- Inventory Control
- Team Leadership
Timeline
General Manager
Westar Foods
02.2023 - Current
Assistant Manager
Taco Johns
01.2012 - 01.2022
Assistant Manager
Taco Johns
08.2001 - 07.2022
High School Diploma -
Stevens High School
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