Summary
Overview
Work History
Education
Skills
Timeline
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Melisa De La Rosa

Garland,TX

Summary

Dynamic and results-oriented professional with extensive experience in logistics and customer service, notably at Shadow Systems. Excelled in enhancing inventory accuracy and fostering team excellence, showcasing hard skills in package handling and a strong aptitude for teamwork and cooperation. Proven track record of improving processes and cultivating positive relationships, demonstrating a commitment to efficiency and quality.

Overview

7
7
years of professional experience

Work History

Packing, Shipping, and Receiving Assembler

Shadow Systems
10.2023 - 11.2024
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Assisted in training new team members, sharing best practices for packing, shipping, and receiving processes to foster a culture of excellence among colleagues.
  • Improved inventory management with regular stock audits and timely reporting of discrepancies.
  • Coordinated effectively with quality control personnel to quickly identify any damaged products before shipping.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Web Sales

Shadow Systems
10.2023 - 11.2024


  • Managed inventory efficiently using advanced tracking systems, ensuring timely product availability and accurate order fulfillment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
  • Managed accounts to retain existing relationships and grow share of business.
  • Kept detailed records of sales and contracts.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Merchandise Inventory Clerk

Wooden Camera
03.2022 - 08.2023
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Expedited order fulfillment processes by promptly locating, picking, and packing merchandise for shipment or in-store pickup requests.

Assistant Account Manager

Tru TEMPS Staffing
01.2022 - 03.2022
  • Anticipated clients' needs by staying in touch on regular basis.
  • Acted as main point of contact in matters relating to client concerns and needs.

  • Motivated and worked with onboarding team members to successfully integrate new employees into organization.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Advertised and promoted open positions using social media and digital marketing procedures

Assembly Line Production Worker

Senden Vendo America
07.2020 - 09.2021
  • Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Boxed, labeled, and transported items to support assembly operations.
  • Performed visual and functional inspection of components to determine quality and identify defects.

Senior Care Worker

Silver Creek Assisted Living
01.2018 - 02.2020
  • Cordinating care for seniors.
  • Facilitated social interactions among residents by organizing group activities and events that encouraged camaraderie and mental stimulation.
  • Established trust and rapport with patients by consistently demonstrating empathy, professionalism, and a genuine commitment to their wellbeing.
  • Provided emotional support to seniors and their families, fostering strong relationships built on trust and empathy.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Comstock Middle School
Dallas

Ignacio Manuel Altamirano
Mexico

Skills

  • Package handling
  • Product assembly
  • Workplace cleanliness
  • Stock replenishment
  • Warehouse organization
  • Bilingual
  • Teamwork and cooperation

Timeline

Packing, Shipping, and Receiving Assembler

Shadow Systems
10.2023 - 11.2024

Web Sales

Shadow Systems
10.2023 - 11.2024

Merchandise Inventory Clerk

Wooden Camera
03.2022 - 08.2023

Assistant Account Manager

Tru TEMPS Staffing
01.2022 - 03.2022

Assembly Line Production Worker

Senden Vendo America
07.2020 - 09.2021

Senior Care Worker

Silver Creek Assisted Living
01.2018 - 02.2020

Comstock Middle School

Ignacio Manuel Altamirano

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Melisa De La Rosa