Melisa Dogan

• Applied a positive customer service approach to increase satisfaction levels.
• Collaborated effectively with team members for an efficient service for example assisting baristas in coffee-making tasks to accommodate quick order fulfilment.
• Developed a positive relationship with customers and ensured satisfaction, prepared high-quality beverages i.e. Turkish coffee and tea.
• Assisted customers with menu choices to facilitate meal decisions.
• Bonded strictly to business policies promoting a professional workplace environment.

• Delivered high-quality care to individuals with autism and learning difficulties, and assisted with personal care activities to promote health and hygiene.
• Prepared and served meals for clients whilst also following strictly prescribed dietary orders.
• Promoted personal well-being and independence via building confidence through social and community interaction.
• Addressed concerns and took appropriate action including liaising with family and other professional bodies to ensure to meet changing needs.

• Delivering efficient customer service. Providing operational practices and procedures such as delivery, replenishment, and health & safety.
• Ability to multi-task whilst being resourceful, positive, cheerful, and promoting sales growth.
• Expanded shopper base by offering astounding customer service and communication.
• Provided excellent customer service to ensure satisfaction.

Assisting and caring for patients with developmental disabilities and mental disorders. Liaising with doctors, social workers, and other professionals and providing support for patients relatives, and families.

Prompting clients to take their medication on time and record keeping. Maintained confidentiality and compliance standards for optimised client care.