Melisa Flores
Phoenix,AZ
Summary
Extensive experience as a professional for more than 10 years optimizing productivity, efficiency and quality service across various environments. Reliable support specialist highly dependable with advanced organizational and technical skills. A leader that works effectively with cross functional teams ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Consolidations Specialist Coordinator
A&Z Trucking
Goodyear , Arizona
02.2022 - Current
- Build 8-13 truck loads loads daily
- Dispatched orders meeting timelines
- Extensive Data Entry
- Extensively used Outlook regarding daily operational duties such as scheduling, creating automatic emails, and setting up appointments.
- Transferred information from one system into another
- Check calls with shippers, drivers and customers
Oce Manager, Instructor
ABRiO Living Services
Sun City, Arizona
01.2019 - 01.2022
- FMLA, Medical Benefits, 401K Plan, PSL, Leave Absence, Workers Comp
- Complete DDD and DCW training, Employment reviews, advancements, Train supervisors
- Host meetings, meet deadlines, Respond and pass AZ audits at 100%, Reconciliation accounts HR related task
- AP/ AR Payroll for 200 employees
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Compliance Administrator, Instructor
Good Neighbor Support Services
Goodyear, Arizona
05.2014 - 12.2018
- Recruit new staff, assist them with the new hire process
- Time management prepared subject material Audit and reconcile clients and employee files
- Responsible for addressing complaints and exercising conflict resolution in accordance with company policies, State of Arizona statute, and Federal laws.
- Ensured compliance with all applicable laws, regulations, industry standards.
Education
Spanish Bilingual Assistant -
MIHS
07.2019
First Aid/CPR Instructor Certification -
AERT Center
05.2019
Direct Care Worker Instructor Training -
ACE Postsecondary School
03.2017
High School Diploma -
West Phoenix High School
05.2005
Skills
- Microsoft programs
- QuickBooks, Petal, Manhattan, C&S and Sprouts TMS
- Great communication skills
- Bilingual (Spanish, English)
- DOT Rules and Regulations
- Problem Solving
- Consolidations
- Extensive Data Entry
- Staff Training
- Report Preparation and Analysis
- Accounts Payable and Receivable
- Auditing
- Behavioral Interviewing
- Business Administration
Timeline
Consolidations Specialist Coordinator
A&Z Trucking
02.2022 - Current
Oce Manager, Instructor
ABRiO Living Services
01.2019 - 01.2022
Compliance Administrator, Instructor
Good Neighbor Support Services
05.2014 - 12.2018
Spanish Bilingual Assistant -
MIHS
First Aid/CPR Instructor Certification -
AERT Center
Direct Care Worker Instructor Training -
ACE Postsecondary School
High School Diploma -
West Phoenix High School
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