Melisa Gil Rodriguez
Houston,TX
Summary
As a Psychologist, my academic, human and work background enable me to be a proactive person with a sense of belonging and a willingness to serve. I believe in cooperation as the path to achieving common and individual goals. Throughout my work and academic experience, I've excelled in generating ideas and initiatives for problem-solving. Persistence and perseverance allow to achieve personal and organizational goals and I possess a great capacity for adaptation and flexibility
Overview
8
8
years of professional experience
Work History
Waitress
Club Tropicana
Houston, TX
04.2021 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Assistant Administrative Secretary
Helios Lubricants LLC
Houston. , TX
09.2024 - 06.2025
- Answered incoming calls and directed them to the appropriate personnel.
- Processed mailings by sorting through letters and packages.
- Created templates for departmental use in Microsoft Word.
- Greeted visitors and provided general information about the company.
- Prepared invoices, purchase orders, and other financial documents.
- Scanned documents into electronic files when needed.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Organizational Development Manager
Sistema Alimentador Oriental (Sao6)
, Medellin, Colombia
08.2018 - 08.2021
- Conducted training sessions to teach employees new skills related to organizational development initiatives.
- Collaborated with senior management to identify opportunities for process improvement.
- Drafted reports on the effectiveness of existing programs, procedures, and practices in achieving desired outcomes.
- Monitored progress towards meeting established goals and objectives related to organizational development efforts.
- Recommended best practices for ensuring successful adoption of organization-wide initiatives.
Social Psychology Research Assistant
Sociedad San Vicente de Paul
, Medellin, Colombia
07.2017 - 07.2018
- Collected data from field observations and interviews.
- Developed surveys, questionnaires, and other data collection instruments.
- Prepared reports on findings for project team members.
- Assisted in the design of experiments and evaluation of results.
- Managed multiple tasks while meeting deadlines established by supervisors.
- Communicated effectively with colleagues regarding progress updates on assigned tasks.
- Researched new methods of data analysis applicable to current projects.
Education
Bachelor of Arts - Psychology
Universidad San Buenaventura
Medellin, Colombia 08-2018
Skills
- Customer Service
- Communication
- Empathy
- Resourcefulness
- Microsoft Word
- Microsoft Excel
- Power point
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Assistant Administrative Secretary
Helios Lubricants LLC
09.2024 - 06.2025
Waitress
Club Tropicana
04.2021 - Current
Organizational Development Manager
Sistema Alimentador Oriental (Sao6)
08.2018 - 08.2021
Social Psychology Research Assistant
Sociedad San Vicente de Paul
07.2017 - 07.2018
Bachelor of Arts - Psychology
Universidad San Buenaventura
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