Melisa Heard
Birmingham,AL
Summary
Dynamic and compassionate professional with a proven track record at The Arc of Jefferson County, enhancing child development and ensuring safety through creative thinking and effective care management. Excelled in fostering parent-teacher communication and implementing diverse programs that cater to individual needs. Demonstrates exceptional problem-solving abilities and teamwork, contributing to meaningful improvements in learning environments and care standards.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Daycare Childcare Provider
Self-employeed
04.2007 - Current
- Continuously sought professional development opportunities in the field of early childhood education, staying abreast of best practices and emerging trends for optimal child development.
- Organized field trips to local attractions that aligned with curriculum objectives, enriching the learning experience outside of the classroom setting.
- Developed strong relationships with families, fostering trust and open communication between caregivers and parents.
- Managed various administrative tasks including payment processing, enrollment paperwork, scheduling appointments for prospective clients.
- Supported parents in understanding their child''s developmental milestones through regular communication and progress updates.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Worked with children to develop good cognitive, physical and language skills.
Training Manager
The Arc of Jefferson County
06.1991 - 04.2007
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
- Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
- Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
- Managed budgets effectively, ensuring the allocation of resources to meet the needs of both residents and staff members.
- Ensured compliance with all state regulations and guidelines pertaining to residential care facilities.
- Devised and implemented patient and resident care plans, programs, policies and procedures.
- Increased resident participation in activities by creating diverse programming tailored to individual interests and abilities.
Education
Associate of Arts - Liberal Arts
Jefferson State Community College
Birmingham, AL05-2024
Skills
- Parent-Teacher Communication
- Social Skills Development
- Special Needs Care
- Health and Safety Regulations
- Child development knowledge
- First-aid and CPR
- Care management
- Reliability
- Creative Thinking
- Teamwork and Collaboration
- Special needs experience
- Problem-solving abilities
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross or American Heart Association
- Certified Nursing Assistant (CNA)
Timeline
Daycare Childcare Provider
Self-employeed
04.2007 - Current
Training Manager
The Arc of Jefferson County
06.1991 - 04.2007
Associate of Arts - Liberal Arts
Jefferson State Community College
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