Supervisor
Texas Health and Human Services
01 1999 - 07 2024
- Supervised a staff of 14 staff members.
- Interpreted policy for SNAP, Medicaid, and TANF programs.
- Provided guidance for the staff to ensure quality customer service.
- Approved time and leave to ensure timely payments for staff.
- Conducted staff meetings to provide updates for staff to have most current policy updates.
- Mentored staff by conducting monthly 1 on 1 meetings and monthly staff meetings with all staff.
- Communicated in both written and verbal capacities.
