Melisa Higuera
Ontario,CA
Summary
Results-driven CEO with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Detail-oriented Accounting Assistant offers 8 years of experience in accounting roles. Skilled in account reconciliation, report drafting and collections. Industrious and meticulous with strong history of integrity and reliability. Customer service management professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
19
19
years of professional experience
Work History
CEO
Club West Sports Academy Inc
03.2023 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Completed bi-weekly payroll for company employees.
- Developed and implemented various procedures to improve accounting process.
- Arranged service delivery to 10 active contracts by overseeing workers, coordinating resources and setting schedules.
- Monitored contracts' performance to detect non-compliance with terms and deficient returns and organize proactive resolutions.
Accounting Assistant
Jenesis Storage Inc
02.2005 - Current
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
- Assisted management with annual expense plans to strategically track income or revenue.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Input financial data and produced reports using Quickbooks.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Education
Bachelor of Science - Accounting
California State Polytechnic University, Pomona
Pomona, CA06.2014
Skills
- Organizational Agility
- Executive Presence
- Administrative Support
- Data Entry
- Invoicing and Billing
- Invoice Verification
- Account Reconciliation
- Customer Service
- General Ledger Entries
- Staff Management
- Attention to Detail
- Bookkeeping
- Accounts Payable and Receivable
- Data Processing
- Report Preparation
Section name
I enjoy watching soccer especially youth soccer. For the same reason I decided to open a non profit that aims to transform lives through soccer by increasing the quality of youth soccer participation by providing financial assistance to families in the Inland Empire.
Languages
Spanish
Native or Bilingual
Timeline
CEO
Club West Sports Academy Inc
03.2023 - Current
Accounting Assistant
Jenesis Storage Inc
02.2005 - Current
Bachelor of Science - Accounting
California State Polytechnic University, Pomona
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