Melisa Marcon
Los Angeles,CA
Summary
Well-qualified HR Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Sr. Human Resources Coordinator
Boingo Wireless
07.2022 - Current
- Reviewed and updated company policies to be compliant with CA and other states employment laws.
- Ensured data integrity through systems (BambooHR, Plan Source, APD and Expensify).
- Performed HR Generalist tasks for International team.
- Led and collaborated in integrating processes to improve Payroll and HR processes for national and international employees.
- Administrative tasks, such as requests for verification of employment, managing inbound snail mail requests, and data uploads into HRIS system as well as additional tasks to further support Sr. HR Manager and VP of HR.
- Handled employee inquiries and complaints regarding policy and benefits issues
Human Resources/Payroll Specialist - Contractor
Stephen Wise Schools and Temple
03.2022 - 07.2022
- Monitored Human Resources functions
- Maintained updated employee records and provided HR procedures
- Processed payroll through Paycom for exempt and non-exempt employees
- Distributed, completed, and processed paperwork for new hires, LOAs and terminations
- Worked with employees to answer benefits questions.
Human Resources Assistant
Hillcrest Country Club
02.2021 - 03.2022
- Conducted applicant phone screenings, employees’ on-boarding and helped organize training
- Scheduled candidate interviews for job openings across different roles
- Ensured all pre-employment forms were completed accordingly
- Entered, updated, and assigned employee information in Paycom
- Organized, logged, and filed employee documents.
Front Office Supervisor
Tilden Hotel
01.2020 - 06.2020
- Supervised team of 10 front desk agents
- Improved overall effectives of personnel by creating schedules and a folder system
- Coached and counseled employees using proper techniques
- Created new guest profiles and practiced proper billing procedures on Opera system.
Education
MBA - Human Resources
Walden University
Minneapolis, MN04.2024
Associate Degree - Business Administration
City College of San Francisco
San Francisco, California12.2018
No Degree - Law (Pre-Law)
Universidad Nacional Del Nordeste (UNNE)
Corrientes, ArgentinaBachelor of Science - Education
Josefina Contte
Corrientes, Argentina07.2015
Skills
- Oral and Writing Communication
- HR Systems
- Workers' Compensation
- Benefits Administration
- Employment Law Knowledge
- Analytical and Critical Thinking
- Payroll Processing
- Hiring and Terminations
- Diversity and Inclusion
- LOA
Timeline
Sr. Human Resources Coordinator
Boingo Wireless
07.2022 - Current
Human Resources/Payroll Specialist - Contractor
Stephen Wise Schools and Temple
03.2022 - 07.2022
Human Resources Assistant
Hillcrest Country Club
02.2021 - 03.2022
Front Office Supervisor
Tilden Hotel
01.2020 - 06.2020
MBA - Human Resources
Walden University
Associate Degree - Business Administration
City College of San Francisco
No Degree - Law (Pre-Law)
Universidad Nacional Del Nordeste (UNNE)
Bachelor of Science - Education
Josefina Contte
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