Melisa Marcon
Hollywood,CA
Summary
Well-rounded HR Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Temp HR Manager - Contractor
Robert Half
Los Angeles, CA
02.2024 - Current
- Provided guidance on labor law regulations to ensure compliance with applicable laws.
- Assisted in the development of policies related to human resources management.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Encouraged open communications, promoting positive and pro-employee work environment.
HR Specialist
Boingo Wireless
Los Angeles, 90024
01.2024 - 02.2024
- Performed full onboarding cycle (I9s, orientation, new hire check-in) as well as terminations.
- Reviewed and implemented HR policies in accordance with applicable laws.
- Maintained accurate records of personnel data in the HRIS system.
- Analyzed trends in workforce metrics to identify areas of improvement.
- Assisted with payroll processing by reviewing changes in deductions, salaries, etc.
- Monitored company compliance with labor regulations at all levels.
- Coordinated benefit administration activities such as enrollments, changes, terminations.
- Processed leave of absence requests and workers comp claims, remaining compliant to CA and other state laws
- Supported the international team with everyday inquiries, employee issues, and professional coaching
- Led and collaborated in integrating systems to improve Payroll and HR processes for national and international employees
- Increased employee satisfaction by developing DEI and wellness practices and events
- Handled employee inquiries and complaint intakes regarding policies, benefits, etc.
Sr. Human Resources Coordinator
Boingo Wireless
07.2022 - 12.2023
- Reviewed and updated company policies to be compliant with CA and other states employment laws
- Performed full onboarding cycle (I9s, orientation, new hire check-in) as well as terminations (exit interview, following up on red flags from exit survey, sending communication out to term access)
- Processed leave of absence requests and workers comp claims, remaining compliant to CA and other state laws
- Supported the international team with everyday inquiries, employee issues, and professional coaching
- Led and collaborated in integrating systems to improve Payroll and HR processes for national and international employees
- Increased employee satisfaction by developing DEI and wellness practices and events
- Handled employee inquiries and complaint intakes regarding policies, benefits, etc.
Human Resources/Payroll Specialist - Contractor
Stephen Wise Schools and Temple
03.2022 - 07.2022
- Processed new hire paperwork and entered employee information into the HRIS system to ensure accurate tracking of all employment activities.
- Processed payroll through Paycom and created reports summarizing payroll data for management review.
- Provided support to employees regarding payroll and benefits inquiries or questions.
- Distributed, completed, and processed paperwork for new hires, LOAs and terminations
- Maintained employee records and payroll information, including compensation, benefits, tax deductions, attendance records and other related data.
Human Resources Assistant
Hillcrest Country Club
Los Angeles, 90024
01.2021 - 03.2022
- Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
- Coordinated with department heads to ensure compliance with corporate policies and procedures.
- Ensured that employees received proper training on safety regulations and other relevant information necessary for their job duties.
- Drafted letters of offer to new hires outlining terms of employment.
- Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
Front Office Supervisor
Tilden Hotel
01.2020
Front Office Associate
Highgate Hotels
San Francisco, CA
01.2019 - 12.2019
Education
MBA: Human Resources -
Walden University
04.2024
AS: Business Administration -
CCSF
12.2018
BS - Education
Josefina Contte
07.2015
Pre Law -
(UNNE)
01.2011
Skills
- Oral and Written Communication
- Diversity and Inclusion
- Compensation and benefits
- Workers' Compensation
- Employment Law Knowledge
- Analytical and Critical Thinking
- Payroll Processing
- Hiring and Terminations
- Recruitment and staffing
- Payroll Oversight & Administration
- Performance Management
- HRIS software
- Onboarding and Orientation
Languages
Spanish
Native/ Bilingual
English
Full Professional
Portuguese
Limited
References
References available upon request.
Timeline
Temp HR Manager - Contractor
Robert Half
02.2024 - Current
HR Specialist
Boingo Wireless
01.2024 - 02.2024
Sr. Human Resources Coordinator
Boingo Wireless
07.2022 - 12.2023
Human Resources/Payroll Specialist - Contractor
Stephen Wise Schools and Temple
03.2022 - 07.2022
Human Resources Assistant
Hillcrest Country Club
01.2021 - 03.2022
Front Office Supervisor
Tilden Hotel
01.2020
Front Office Associate
Highgate Hotels
01.2019 - 12.2019
MBA: Human Resources -
Walden University
AS: Business Administration -
CCSF
BS - Education
Josefina Contte
Pre Law -
(UNNE)