Lorenzo Ortega Pavón
Largo,FL
Summary
Versatile and results-driven professional with a strong background in production and customer service, notably at Valpak. Excelled in material handling and team collaboration, enhancing production efficiency and safety. Proven ability in bilingual communication and customer relationship building, significantly improving client satisfaction and expanding the client base. Demonstrated expertise in reducing equipment downtime and maintaining high-quality standards.
Overview
16
16
years of professional experience
Work History
Press Room Helper
Valpak
11.2024 - 01.2025
- Maximized production capacity with efficient staging of materials for upcoming jobs in collaboration with inventory management teams.
- Contributed to a safe work environment by adhering to established safety protocols and reporting potential hazards.
- Expedited turnaround times for client projects by assisting in plate mounting, ink mixing, and die-cutting processes as required.
- Reduced equipment downtime by promptly addressing malfunctions.
Picker Packer
Fulfillment Inc
01.2023 - 11.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Production Worker
JB-Saint Michael , MN
01.2022 - 10.2022
- Implemented maintenance routines for machinery to reduce downtime.
- Conducted quality control checks to uphold product standards.
- Operated machinery to meet production targets and ensure timely delivery of products.
- Improved product quality by conducting regular inspections and following safety protocols.
Sheet Metal Worker
Stoughton Trailers
07.2021 - 01.2022
- Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
- Fastened joints and seams together to assemble components into sheet metal products.
- Improved project efficiency by accurately measuring, cutting, and assembling sheet metal components.
- Enhanced workplace safety through proper use of tools and equipment during fabrication tasks.
Sale Agent
Energy Care
10.2019 - 06.2021
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Type products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Housekeeper
Super8 by Whyndham
10.2015 - 10.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Assistant Manager
Café La Fortaleza
01.2009 - 10.2015
- Cultivated cohesive team environment by providing clear direction and support.
- Led training initiatives, enhancing employee skills and confidence.
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Identified inefficiencies to propose actionable improvements for overall workflow.
Education
Medical And Billing Coding -
Puerto Rico
Puerto Rico Culinary Arts -
Collage
Skills
- Material handling
- Loading and unloading
- Press Helper
- Pick and pack
- Customer service
- Bilingual
- Ability to work as a team
Languages
Spa
Full Professional
English
Full Professional
Timeline
Press Room Helper
Valpak
11.2024 - 01.2025
Picker Packer
Fulfillment Inc
01.2023 - 11.2024
Production Worker
JB-Saint Michael , MN
01.2022 - 10.2022
Sheet Metal Worker
Stoughton Trailers
07.2021 - 01.2022
Sale Agent
Energy Care
10.2019 - 06.2021
Housekeeper
Super8 by Whyndham
10.2015 - 10.2019
Assistant Manager
Café La Fortaleza
01.2009 - 10.2015
Medical And Billing Coding -
Puerto Rico
Culinary Arts -
Collage
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