Melisa Popp
Rock Island,IL
Summary
Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Security Receptionist
Allied Universal Security Services
Rock Island, IL
08.2018 - Current
- Kept records of all authorized personnel entering the premises.
- Issued visitor badges, assigned parking spaces and maintained visitor logs.
- Answered incoming calls in a professional manner, transferred calls or took messages as appropriate.
- Assisted with emergency response procedures such as fire drills, lock downs and evacuations.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Organized conference room reservations for meetings or events.
- Handled confidential information with discretion and professionalism.
- Performed data entry tasks into various software systems accurately and quickly.
- Assisted with mail sorting and distribution.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
GED -
Hayward Adult School
Hayward, CA06-1997
Skills
- Data Entry
- Administrative Support
- Strong communication skills
- Multitasking and Prioritization
- Experience working with upper-level management
- Excel
- Multi-Line Telephone Skills
- Security Understanding
- Service-Oriented Mindset
- Filing/Mail Distribution
- Schedule Management
- Microsoft Outlook
- Computer Proficiency
- Strong Interpersonal Skills
- Microsoft
- Confidential Document Control
- Microsoft Word
Timeline
Security Receptionist
Allied Universal Security Services
08.2018 - Current
GED -
Hayward Adult School
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