MELISA RADASLIC
New Baltimore,MI
Summary
My objective is to contribute my skills, and knowledge so that I can grow and expand my attributes and the company can succeed and profit from my skills.
Overview
4
4
years of professional experience
Work History
Bakery/Deli
Meijer
05.2011 - 12.2011
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Offered product samples to customers, generating additional sales through taste-testing.
Cashier
Sana Bakery
03.2010 - 05.2011
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise.
Debt Collector
CaCi
11.2008 - 02.2010
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Collected on delinquent accounts to reduce overdue balances.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Developed strong relationships with customers to foster timely payments and account resolution.
Assistant
MasterPac
08.2007 - 06.2008
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Organized resources, records and personnel to accomplish aggressive targets.
- Monitored and ordered supplies and materials to keep office well stocked.
Education
High School Diploma -
Seckman Sr. High School
Imperial, MO06.2008
Skills
- Register operations
- Sanitation and safety standards
- Inventory checks
- Sales expertise
- Preparing food items
- Signage and pricing accuracy
- Effective customer communications
- Team building
- Administrative duties
- Strong problem solver
- Payment acceptance
- Call center background
Languages
Bosnian
Native or Bilingual
Timeline
Bakery/Deli
Meijer
05.2011 - 12.2011
Cashier
Sana Bakery
03.2010 - 05.2011
Debt Collector
CaCi
11.2008 - 02.2010
Assistant
MasterPac
08.2007 - 06.2008
High School Diploma -
Seckman Sr. High School