Melisa Tamale
Hayward,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Amazon
South San Francisco, CA
11.2025 - Current
- Managed receiving processes, ensuring accurate logging of incoming shipments into inventory systems.
- Conducted quality inspections on outgoing packages to maintain high standards of accuracy and presentation.
- Trained new associates on safety protocols and operational procedures to enhance team productivity.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 80 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Assisted in reducing product damage by properly handling and storing materials.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated forklifts and pallet jacks to efficiently move inventory throughout the warehouse.
Scanner/Placer
ContainerPros
Hayward, CA
05.2020 - 06.2025
- Managing Bill of ladings
- Customer Service
- Shipping/Receiving
- Inventory
- Data Entry
- Operated handheld scanning devices to track and manage inventory efficiently.
- Trained new staff on scanning protocols and safety procedures for optimal performance.
- Monitored inventory levels and reported discrepancies to management for resolution.
- Led daily briefings to communicate objectives and address operational challenges effectively.
- Analyzed scanning data trends to identify opportunities for process improvements and cost savings.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
- Minimized errors through careful attention to detail during the document preparation process prior to scanning.
- Kept up-to-date with industry developments in scanning technology, recommending appropriate upgrades when necessary.
- Archived documents to locate quickly by strictly following storage methods.
- Identified opportunities for process improvement within the scanning workflow, resulting in increased effectiveness and reduced costs.
- Facilitated smoother workflow transitions by providing timely and accurate digital copies for various departments.
Sales Associate
Tidal Management
Santa Clara, CA
10.2024 - 01.2025
- Led team in achieving sales targets through effective customer engagement and relationship building.
- Implemented product knowledge training, enhancing team performance and customer satisfaction.
- Analyzed customer feedback to refine sales strategies and improve service delivery.
- Collaborated with management to develop promotional campaigns, driving increased foot traffic.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Education
High School Diploma -
Hayward Adult School
Hayward, CA06.2021
Skills
- Handheld Scanners
- OSHA Standards
- Team Meetings
- Team Goals
- Teamwork Skills
- Traffic Control
- Customer Order Fulfillment
- Maintaining Clean Work Areas
- Daily Logs
- Customer Experience
- Critical Thinking
- Microsoft Windows
- Monitoring
- Writing
- Speaking
- Microsoft Excel
- Storage and Stacking
- PPE Compliance
Timeline
Warehouse Associate
Amazon
11.2025 - Current
Sales Associate
Tidal Management
10.2024 - 01.2025
Scanner/Placer
ContainerPros
05.2020 - 06.2025
High School Diploma -
Hayward Adult School