Melisa Thompson
Oakley,CA
Summary
I’m a dynamic and compassionate professional with nearly 20 years of experience in customer service, caregiving and driving. I’m able to diffuse situations promptly before unpleasant situations arise. . I have skills learned over many years that would benefit your company such as time management, compassion. Self discipline, driving experience focusing on safety and traffic laws and enjoy working as a team. I’m eager to transition from a job into a long-term career and am available immediately. I would like to thank you for your valuable time and consideration, I am looking foreward to hearing from you very soon!
Overview
19
19
years of professional experience
Work History
Delivery Driver
Instacart
01.2019 - Current
- Instacart driver with a perfect driving record
- Adheres to all traffic laws and vehicle upkeep and safety
- Delivering customer orders in a timely manner
- Exceptional customer service skills
- Self discipline and leadership qualities while also having the privilege to work great within a team
- Always bringing a upbeat and positive attitude
- Promp resolution of any issues or concerns.
- Utilizes time management always keeping schedules a priority
Hospice Caregiver
Self Employed
10.2011 - 12.2018
- Provided personal care while keeping that senior’s integrity and dignity as one of my priorities
- Medication management
- Years of experience with transferring
- Compassionately keeping in mind that senior’s mental and emotional states
- feelings and am well versed in managing thier feelings
- Experienced with several seniors at once observing to mantain safety, health and happiness
- Drive seniors to doctors appointments, shopping and events
- Caring for seniors in thier resident
Caregiver
Comfort Keepers Home Care
03.2006 - 06.2011
- Travelled to various locations in the East Bay Area
- Provided companionship and compassionate care
- Followed Comfort Keeper guidelines
- Cared for many individuals at different age ranges
- Cared for individuals with a variety of conditions providing that individual with thier specific care needs
- Drove individuals to social gatherings and doctors appointments for examples
- Able to practice responsibilities and instructions
- Arrive at the individuals schedule on time
- Happy to work long shifts
- Happy to drive long distances
Education
Some College - Psychology
Patton University
Oakland, CADiploma - General Studies
Freedom High School
Oakley, CA06.2003
Skills
- Ready to start immediately
- Ready to move from a job to a long term career with your company
- Eager to join your team
- Positive attitude and hard worker
- Nearly 20 years perfecting customer service skills
- Excellent individualized care
- Impeccable driving record
- Compassionate and empathetic
- Fast learner
- Excel time management skills and communications
Timeline
Delivery Driver
Instacart
01.2019 - Current
Hospice Caregiver
Self Employed
10.2011 - 12.2018
Caregiver
Comfort Keepers Home Care
03.2006 - 06.2011
Some College - Psychology
Patton University
Diploma - General Studies
Freedom High School
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