Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Providing administrative support, managing correspondence, and ensuring seamless communication between various departments.
Overview
11
11
years of professional experience
Work History
Funding Associate
DFW Security
07.2021 - Current
Maintained payroll information by calculating, collecting, and entering data.
Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
Completed data entry tasks with accuracy and efficiency.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Updated and maintained customer information, documents and records.
Managed daily data entry and kept clerical information accurate and up-to-date.
Input data into spreadsheets and databases.
Viewed agreements to make sure everything was accurately documented
Assisted in the preparation of financial reports, working closely with accounting staff
Office Assistant
Arlington Holistic Health
04.2019 - 06.2021
Maintained clean reception area to promote positive, professional environment for all visitors
Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance
Scheduled, rescheduled and handled cancelled appointments for patients
Pulled charts and directed patients to exam room
Assisted Doctor's in treatment procedures and therapy
Maintained financial accuracy by collecting deposits, fees and payments
Adhered to strict HIPAA guidelines at all times to protect patient privacy
Sorted and distributed incoming mail and prepared outgoing mail
Prepared packages for shipment, pickup and courier services for prompt delivery to customers
Answered telephone calls from patients seeking information
Sanitized, restocked and organized exam rooms and therapy room
Assisted Doctor with managing inventory and restocking supplements and office supplies.
Account Manager
Safe Armed Security and Investigations, LLC
11.2014 - 09.2018
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities
Boosted sales numbers with proactive account servicing and diligent relationship-building
Increased longevity of Security accounts by providing individualized customer service and developing relationships with account holders
Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction
Analyzed account details such as usage and client comments to enhance understanding of Security Services effectiveness and understand client needs
Created proposals for new and repeat customer business transactions
Carried out day-day-day duties accurately and efficiently
Wrote and posted security job descriptions
Referred candidate resumes to CEO for evaluation and submission.
Account Manager
CINSAY INCORPORATED
07.2013 - 04.2014
Prospected new leads with high level of outbound calls to both cold and warm contacts
Matched customers to products based on in-depth understanding of different business models and needs
Set and exceeded inside sales goals by establishing ambitious targets
Opened new accounts and documented personal, demographic and payment information in system
Explained product prices and packages as well as answered questions and addressed concerns of customers
Established excellent sales ability and strong interpersonal skills with confident and persuasive approach
Set up appointments with interested customers according to schedule availability
Represented company professionally in all situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised
Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints
Updated accounts and maintained long-term relationships with clients
Contributed to team success by helping train and motivate less experienced team members.